Lexus of Maplewood - Service Center

I enjoy the Lexus experience. Everyone knows their business. They get repairs done timely. Loaners are always available Everyone knows their business. They get repairs done timely. Loaners are always available More

Customer service was great. Vehicle service was completed in a timely manner. Thank you Maplewood Vehicle service was completed in a timely manner. Thank you Maplewood More

Definitely pleased with the friendly close attention to quality timely work on my 2001 vintage Lexus 470 that required extensive repairs. quality timely work on my 2001 vintage Lexus 470 that required extensive repairs. More

I have gone here almost 8 years. I visit every 5K miles and do all the services they recommend. Felt it was dependable. This visit I am told I need two services that Lexus recomme I visit every 5K miles and do all the services they recommend. Felt it was dependable. This visit I am told I need two services that Lexus recommends at a mileage 40,000 less than my current mileage. I can get services cheaper than the dealership. I come here for because they are supposed to track what is needed and recommend it. What happened? This also raised my service visit from around $250 to $650!! Bad surprise for a person on a fixed income!! . If I have to keep track of each service I need I might as well shop around for lowest price. More

Was not greeted upon arrival and had to ask around to find my assigned advisor. Service took a lot longer than expected time. The lounge area was dirty or not sanitized. find my assigned advisor. Service took a lot longer than expected time. The lounge area was dirty or not sanitized. More

Paul Vang was very helpful and respectful. The wait was reasonable and I liked the snacks and drinks. The wait was reasonable and I liked the snacks and drinks. More

Brought my car in for repairs. Doug was able to get the cost reduced by a couple of thousand dollars. So pleased with everyone! Top notch service and staff!! Who love’s Lexus, I do Doug was able to get the cost reduced by a couple of thousand dollars. So pleased with everyone! Top notch service and staff!! Who love’s Lexus, I do! My car run’s like new!! Thank you, I know I’m in great hands!! Highly recommend!! More

Great service, timely updates the work was completed on time Ali was great to work with time Ali was great to work with More

Wanted to thank you so much for the wonderful service you provided again today! Always such a great experience at Maplewood Lexus!! provided again today! Always such a great experience at Maplewood Lexus!! More

Amazing! Love the personal attention when visiting the dealership. Employees are professional and promptly return calls. In the 20 years that I have been a cu Love the personal attention when visiting the dealership. Employees are professional and promptly return calls. In the 20 years that I have been a customer, I have never been disappointed with Lexus! Thank you! More