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Lexus of Maplewood - Service Center
Maplewood, MN
656 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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656 Reviews of Lexus of Maplewood - Service Center
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May 12, 2018
Professional and efficient Everyone throughout the entire process was friendly and professional. I will definitely be back! My service was completed in under the estimated time. Everyone throughout the entire process was friendly and professional. I will definitely be back! My service was completed in under the estimated time. Michael answered any questions I had about the vehicle. More
by Hansdanson
Employees Worked With
Michael Mullan
May 09, 2018
Great place Service personnel are friendly, courteous and knowledgeable. The service was taken care of in a timely manner and when I picked my car up, I received Service personnel are friendly, courteous and knowledgeable. The service was taken care of in a timely manner and when I picked my car up, I received a complete explanation of all services performed. Wouldn’t go anywhere else. More
by Tglatt612
Employees Worked With
Sean Olson
May 09, 2018
Recall work Excellent job taking care of my recall issue, then doing a complementary checkup without putting pressure on me to get the service work done there! Excellent job taking care of my recall issue, then doing a complementary checkup without putting pressure on me to get the service work done there! More
by LexusLushinga
Employees Worked With
Baird Swan
May 09, 2018
Excellent customer service from Sean Olsen. He always kept me posted of any changes while my SUV was getting serviced. The maintenance personnel did a great job with attention from Sean Olsen. He always kept me posted of any changes while my SUV was getting serviced. The maintenance personnel did a great job with attention to smallest detail before returning my vehicle to me. Grateful to have had a Lexus vehicle to drive while mine was in the shop. Many Thanks to all at Lexus of Maplewood More
by WI
Employees Worked With
Sean Olson
May 08, 2018
Seat issue Great service and really appreciated! Mike is very nice and understood customer's needs and concerns, and help alleviated customer's worry. I am very Great service and really appreciated! Mike is very nice and understood customer's needs and concerns, and help alleviated customer's worry. I am very impressed with the good and friendly service provided by Lexus More
by Lexus350
Employees Worked With
Michael Mullan
May 08, 2018
Always pleasant and helpful customer service The associate that helped me was very consciencious and listened intently. He offered me a car because service was taking longer than I thought. Tha The associate that helped me was very consciencious and listened intently. He offered me a car because service was taking longer than I thought. Thanks for everyone’s help. More
by TLHara@aol.com
Employees Worked With
Baird Swan
May 08, 2018
Great customer service, friendly, and professiional. Mike Altinsoy helped me and I thought he was a terrific representative for Lexus. He greeted me upon my arrival, explained what the service department Mike Altinsoy helped me and I thought he was a terrific representative for Lexus. He greeted me upon my arrival, explained what the service department would do, and provided me with a loaner car. He was extremely helpful. The service department diagnosed my problem and I was back in my car that day. More
by LexusGS2015
Employees Worked With
Noah Stearns, Albert Llaurado, Michael Altinsoy
May 08, 2018
Good experience with MIke at the front end. Service was done Good reliable service and received update information while service was being done. Service rep also gave me some good information on carrying for my Good reliable service and received update information while service was being done. Service rep also gave me some good information on carrying for my leather interior. More
by Mike638
Employees Worked With
Michael Mullan
May 07, 2018
Convenient and quick service Mike Mullen was awesome. Polite and courteous. The free car wash was great, and they vacuumed the interior as well. The price was right too. Mike Mullen was awesome. Polite and courteous. The free car wash was great, and they vacuumed the interior as well. The price was right too. More
by Great
Employees Worked With
Michael Mullan
May 06, 2018
Staff respectful, attentive. Work done on time. Car returned clean. Two cold bottles of water for the road. Overall a great experience. Thank you to the Lexus service team. Car returned clean. Two cold bottles of water for the road. Overall a great experience. Thank you to the Lexus service team. More
by Rgreen1254
Employees Worked With
Michael Altinsoy
