Lexus of Maplewood - Service Center

Great dealership I have purchased 2 vehicles from this dealership and have them both serviced there. The service department is outstanding. My service consultant rev I have purchased 2 vehicles from this dealership and have them both serviced there. The service department is outstanding. My service consultant reviews with me what needs to be done prior to any work being authorized. They have a comfortable waiting area with rooms for various activities including children's rooms. I have never been disappointed with the service performed. More

Warranty Service Work I found the service department to be extremely customer service orientated and accomodating. From the initial call I had to my appointment I couldn’t I found the service department to be extremely customer service orientated and accomodating. From the initial call I had to my appointment I couldn’t have been more pleased. More

awesome customer service and great team I was please with what service I came in for. Tom did a great job and I will soon be back to Lexus for my second vehicle. I was please with what service I came in for. Tom did a great job and I will soon be back to Lexus for my second vehicle. More

Oil Change Always so friendly, helpful and efficient! The dealership is very clean. Great snacks while waiting for my car. I would buy more cars from here! Always so friendly, helpful and efficient! The dealership is very clean. Great snacks while waiting for my car. I would buy more cars from here! More

Excellent service The representative, Baird, who helped me was beyond excellent, towards both my car and comfort. He deserve an 11/10 for such hospitality...made me fee The representative, Baird, who helped me was beyond excellent, towards both my car and comfort. He deserve an 11/10 for such hospitality...made me feel like i wasnt at a dealership at all. Will definitely visit again More

Friendly and fast Always treated with respect when I am there. They listen to me and keep me informed on the progress of my service. Everything is explained so,I unders Always treated with respect when I am there. They listen to me and keep me informed on the progress of my service. Everything is explained so,I understand what service has been done and why. More

First class service I brought my vehicle for the Bluetooth problems. When I tried to play the media from my phone, sound doesn’t come out. It was a frustrating problem. I brought my vehicle for the Bluetooth problems. When I tried to play the media from my phone, sound doesn’t come out. It was a frustrating problem. They spent many hours looking into it and communicated to me during the repair. More

Very Pleased! First class customer service!! (I loved being able to see the updates or summary of work via text and email, made the process go quickly and efficien First class customer service!! (I loved being able to see the updates or summary of work via text and email, made the process go quickly and efficiently) I was fortunate to have Thomas Schultz as my service advisor specialist, he took great care explaining what service was needed so I could make good decisions. I love that there’s a car available if needed and - wow - the loaners are awesome Lexus vehicles! Thanks for the great service on my SC 430 😊 I am very pleased with the whole process. Carol Ballantine More

Awesome Experience I have always experienced excellent service at Lexus of Maplewood. It is such a wonderful thing that I'm able to do my work on my laptop and enjoy a s I have always experienced excellent service at Lexus of Maplewood. It is such a wonderful thing that I'm able to do my work on my laptop and enjoy a snack while I wait for the service on my car to get completed. I was even offered a loaner car if I didn't want to wait in the lobby while work was being done to my car. All the workers appeared to be friendly and seemed to really care. My advisor, Baird Swan, was great. He was friendly, had a sense of humor, and was knowledgeable. Thank you for the excellent service, please don't stop. More

Great Service I booked appt online and they were kind enough to call me because I wasn't sure I did it right. Today, my service rep Baird was wonderful ~ I will re I booked appt online and they were kind enough to call me because I wasn't sure I did it right. Today, my service rep Baird was wonderful ~ I will return because of his excellent customer service. Made me feel important, answered all my questions, and was genuine. More