Lexus of Maplewood - Service Center

The service department Did an awesome job with my NX The service department did an awesome job checking over my car. They also washed and vacuumed my NX So it looks great as well. It’s a pleasure to The service department did an awesome job checking over my car. They also washed and vacuumed my NX So it looks great as well. It’s a pleasure to work with the staff at Lexus of Maplewood. More

Tire Rotation As someone on a road trip, I was confident Lexus of Maplewood would deliver & they did! Friendly and professional. I would not hesitate to recommen As someone on a road trip, I was confident Lexus of Maplewood would deliver & they did! Friendly and professional. I would not hesitate to recommend Lexus of Maplewood More

Excellent —highly recommended! All other dealerships pale in comparison to this one. The staff is friendly and knowledgeable as well as efficient. They are the gold standard of serv All other dealerships pale in comparison to this one. The staff is friendly and knowledgeable as well as efficient. They are the gold standard of service. I purchased a vehicle there and enjoyed every aspect. See Jorge for expert financing advice and options. Servicing your vehicle is a pleasure as you’re taught about the mechanical aspects enough to make an informed decision. You will look forward to visiting this dealership. More

30000 mike checkup on 2002 sc The dealership was great! Mike was wonderful, answering all my questions, he was great!! Thanks guys!!!! Tom Mccauley ???? I would come back and recom The dealership was great! Mike was wonderful, answering all my questions, he was great!! Thanks guys!!!! Tom Mccauley ???? I would come back and recommend this dealership for everything!!! More

Service Department From the time I entered the service department to the time I left, I was treated promptly, with respect, and with wonderful customer service. You wi From the time I entered the service department to the time I left, I was treated promptly, with respect, and with wonderful customer service. You will not be disappointed at Lexus of Maplewood More

Sensor Recall Fixed airbag sensors that were recalled. Had loaner ready when I arrived Maplewood is much better than Wayzata when service is required on any lexus Fixed airbag sensors that were recalled. Had loaner ready when I arrived Maplewood is much better than Wayzata when service is required on any lexus More

Everything done as promised. Maintenance was done as promised. Car returned dirty and staff could be a little friendlier. Maybe my expectations were set too high. Michael was grea Maintenance was done as promised. Car returned dirty and staff could be a little friendlier. Maybe my expectations were set too high. Michael was great More

Oil change Mike gave me a fair estimate of how long the service would take. It was accurate. He also gave me a loaner to run s few errands with. Mike gave me a fair estimate of how long the service would take. It was accurate. He also gave me a loaner to run s few errands with. More

Excellent service with updates on needed work. Biannual service. I was experiencing some brake pulling. Needed brake service. The dealership was able to get it done at regular appointment. Nice loa Biannual service. I was experiencing some brake pulling. Needed brake service. The dealership was able to get it done at regular appointment. Nice loaner car available. Always washed and detailed so nice. Thanks Lexus. More

Electrical issue resolved I had my RX 330 towed to Lexus of Maplewood over the holiday weekend because it would not go above 1,000 RPMs. The service department called me first I had my RX 330 towed to Lexus of Maplewood over the holiday weekend because it would not go above 1,000 RPMs. The service department called me first thing this morning to get more information. The problem was evaluated and resolved before mid-day. The original inspection/diagnostic fee was all I was charged. I am very pleased. The only thing that kept me from giving a 5 star rating was that I received a laundry list of proposed repairs that, in my opinion, was over reaching. However, they did not paint a picture of doom and gloom if the additional repairs were not performed, nor did they try to pressure me to do so. I will return. More