Lexus of Maplewood - Service Center

Excellent Service! Tom Schultz is very professional and knowledgeable! We love the excellent service he provides ! We are also pleased with the dealership and ameniti Tom Schultz is very professional and knowledgeable! We love the excellent service he provides ! We are also pleased with the dealership and amenities ! When our vehicle is repaired by Lexus, we know and feel confident that it has been taken good care of! Thank you! More

Worth the money As always excellent customer service and quality workmanship. Waiting area was very clean and nice amenities. Use of loaner car greatly appreciated. As always excellent customer service and quality workmanship. Waiting area was very clean and nice amenities. Use of loaner car greatly appreciated. Have continued to their service for over 10 years. More

Charge me for stuff I did not ask for. Waste two hours for them rotate my tires, but I found out at the end, they did not even rotate and also got charge for it. I had to ask for refund. T Waste two hours for them rotate my tires, but I found out at the end, they did not even rotate and also got charge for it. I had to ask for refund. This is not good. Just tell me up front, that you cannot because front and back tires are different. You guys are the expert. Sales guy are nice, but service is bad. More

Lexus of Maplewood Cares for Customers I was in for a 100,000 mile service. Tom checked the notes from prior visits and signed me up for the correct services. A few other minor issues wer I was in for a 100,000 mile service. Tom checked the notes from prior visits and signed me up for the correct services. A few other minor issues were discovered during the inspection, but were fixed quickly after my permission was given. While walking me to the car, Tom noticed some marks on the car from a previous fix that I improvised, and he insisted on getting a cleaning solution and cleaning it off very quickly, even though it was raining. Another worker helped me reset the odometer to my preferred setting, and I was on my way. More

Service I went for an oil change. They also check my vehicle over and make sure there is no other service needed. They never pressure to do unnecessary serv I went for an oil change. They also check my vehicle over and make sure there is no other service needed. They never pressure to do unnecessary services. More

*mind blown* After driving 250 miles for my appointment, I knew the first thing I had to do after was get gas and a car wash. Nevermind, the dealership took care o After driving 250 miles for my appointment, I knew the first thing I had to do after was get gas and a car wash. Nevermind, the dealership took care of BOTH! More

Loved working with Beau and team! Beau helped me get all my services set up, understood and dealt with efficiently and effectively. I never had to wait, the team stepped in and took ca Beau helped me get all my services set up, understood and dealt with efficiently and effectively. I never had to wait, the team stepped in and took care of everything. Front to back services, paint for chips, foggy lights, they took care of it all! Love the Maplewood, MN team! Way to go guys! -Mina More

Excellent Quick turnaround time from the time I pulled in to the time the service guys took to finish repairing my car was very remarkable indeed Quick turnaround time from the time I pulled in to the time the service guys took to finish repairing my car was very remarkable indeed More

Supper All people I spoke with were friendly and knowledgeable in their area of responsibilities. Dan and Sean were especially helpful. The waiting area is a All people I spoke with were friendly and knowledgeable in their area of responsibilities. Dan and Sean were especially helpful. The waiting area is always clean supplied with goodies. A big thanks to all. More

Excellent customer service Even though I lived in outstate Minnesota and my car was over the warranty period, I was given a loaner car. Noah in service was easy to work with, an Even though I lived in outstate Minnesota and my car was over the warranty period, I was given a loaner car. Noah in service was easy to work with, and he made it a great service experience. More