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Lexus of Maplewood - Service Center
Maplewood, MN
662 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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662 Reviews of Lexus of Maplewood - Service Center
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August 06, 2018
60,000 mile service appt. Service advisor was professional, friendly and courteous .... explained all service items being completed and reviewed. Service was completed in the Service advisor was professional, friendly and courteous .... explained all service items being completed and reviewed. Service was completed in the time frame committed too. Excellent experience overall ! More
by VikingsDukefan
Employees Worked With
Baird Swan
August 03, 2018
Friendly and professional! I bought a new 2018 in February and had it serviced two times since at Lexus of Maplewood. They are good people to work with and I'm very pleased with I bought a new 2018 in February and had it serviced two times since at Lexus of Maplewood. They are good people to work with and I'm very pleased with my new Lexus RX 350. More
by Duey Mills
Employees Worked With
Baird Swan, Beau Anderson, Michael Mullan
August 01, 2018
Service work We had a tire rotation, Oil change and car wash at this service time. They provided us a loaner car and everything was done exceptionally well. We had a tire rotation, Oil change and car wash at this service time. They provided us a loaner car and everything was done exceptionally well. More
by Amph3
Employees Worked With
Clint Gage, Michael Mullan
July 30, 2018
Regular service appt. I was told how long my service would take....it took less time. Waiting area was clean and quiet. No surprises. That's what I like! I was told how long my service would take....it took less time. Waiting area was clean and quiet. No surprises. That's what I like! More
by Catmandu1
Employees Worked With
Dan Hjermstad
July 29, 2018
Recall service I had 3 recalls that needed to be serviced. It was completed in a exceptional time! Michael walked me through everything step by step. Awesome loaner I had 3 recalls that needed to be serviced. It was completed in a exceptional time! Michael walked me through everything step by step. Awesome loaner car too. More
by Meemerz
Employees Worked With
Michael Mullan
July 28, 2018
TPMS bad when dropped off Arranged for oil change and Tire Pressure Monitor System to be fixed. Found the problem and performed full inspection within 2 hours. I was ab Arranged for oil change and Tire Pressure Monitor System to be fixed. Found the problem and performed full inspection within 2 hours. I was able to select what I wanted done. Equitable cost for service. Got a free loaner NX300 to test drive - I mean take me back and forth to work. Joe More
by Jpwilger
Employees Worked With
Sara Wienke, Beau Anderson
July 27, 2018
Routine service Thorough and clear on explaining work done. Details marked on documentation and reviewed in person..... Many options for clients when waiting from Thorough and clear on explaining work done. Details marked on documentation and reviewed in person..... Many options for clients when waiting from library, office, tv. Nice selection of condiments More
by Cjs
Employees Worked With
Jorge Peña, Tim Frederick, Baird Swan
July 25, 2018
Top Notch Dealership Customer service is a way of life at this dealership. I had interactions with five individuals. Each one treated me like I was their number one pri Customer service is a way of life at this dealership. I had interactions with five individuals. Each one treated me like I was their number one priority. More
by SMJ
Employees Worked With
Beau Anderson
July 24, 2018
Excellent all around Brought my Lexus in for a recall. I was given a loaner. Service writer named Noah was great and promptly called me when there was a small issue and Brought my Lexus in for a recall. I was given a loaner. Service writer named Noah was great and promptly called me when there was a small issue and when the vehicle was ready to be picked up. I was surprised to gwt my car back with a full tank of gas and no charge. More
by R5
Employees Worked With
Noah Stearns
July 24, 2018
Lexus service Dealer was very was Helpful in getting service for a newly purchased Lexus. Would highly recommend for service. Mike was great and very friendly and r Dealer was very was Helpful in getting service for a newly purchased Lexus. Would highly recommend for service. Mike was great and very friendly and responsive. More
by Jokefawcett
Employees Worked With
Michael Mullan
