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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
656 Reviews

656 Reviews of Lexus of Maplewood - Service Center

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March 23, 2024

Lexus of Maplewood has always provided very satisfying services to my car and family’s, especially that Mike Mullan who has been the point of my contact staff has always provided me with above and beyond More

by tichang56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mullan and all the support team members
Mar 25, 2024 -

Lexus of Maplewood responded

Hi, we're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

March 20, 2024

Mike was professional and thorough. Communication was perfect. Great dealership! Would go back to have my car serviced again. More

by Slats5123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Paul
Mar 22, 2024 -

Lexus of Maplewood responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

March 07, 2024

Ali Dilger our service contact is great to work with and her communication and always answering our questions is top notch. Always greets us with a smile and professional in her job More

by Mark.franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Dilger
Mar 10, 2024 -

Lexus of Maplewood responded

Hi Mark, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2024

Great service as always at Maplewood Lexus! I worked with Service Writer Bob Bertini and he explained everything before work began. Work was finished before time quoted. I’m extremely please More

by Postaldude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Mar 10, 2024 -

Lexus of Maplewood responded

Hi, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2024

Pleasant knowledgeable staff. My particular service rep was particularly A pleasure to work with in terms of knowledge, what the plan is. More

by Danno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gavin
Mar 04, 2024 -

Lexus of Maplewood responded

Hi, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

February 21, 2024

Good customer service Polite And courtesy with the customer's After ithe service was pleasant to The Customer More

by rowenajuul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gavin
Feb 24, 2024 -

Lexus of Maplewood responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 14, 2024

My experience today was exceptional from first greeting to my departure. Also appreciated the assistance on line before my appointment. More

by rebeccastroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Dilger
Feb 16, 2024 -

Lexus of Maplewood responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 02, 2024

Maplewood Lexus is organized, friendly snd efficient. They did a great job with the detailing and first 5k mile check up. More

by Leahk419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Feb 05, 2024 -

Lexus of Maplewood responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

January 24, 2024

Even though my issues were a bit challenging, the team and Rheem came up with creative solutions to assist me. More

by Melissa.beetoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rheem
Jan 25, 2024 -

Lexus of Maplewood responded

Hello, thank you so much for sharing your recent experience with us, We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

January 16, 2024

Great service and experience! Doug was helped us choose the perfect tire. We love our new tires! More

by aschneid639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Jan 18, 2024 -

Lexus of Maplewood responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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