Lexus of Maplewood - Service Center

Good. Disappointed becaue ground wire was damaged during oil change and i was not even informed about it. Last time the hub cap this time wire Disappointed becaue ground wire was damaged during oil change and i was not even informed about it. Last time the hub cap this time wire More

Lexus IS far superior to other dealers I’ve used. Service i! Tom understood the service I needed which were beyond the normal scope a dealership provides. The detailing of my Lexus exceeded my expectations ! My Tom understood the service I needed which were beyond the normal scope a dealership provides. The detailing of my Lexus exceeded my expectations ! My thanks to your fine staff. More

Service Baird Swan does an excellent job with the service and work. I’m very satisfied with the Lexus experience here. I love coming to this place make me fee Baird Swan does an excellent job with the service and work. I’m very satisfied with the Lexus experience here. I love coming to this place make me feel very comfortable and satisfied. Thanks Baird More

Routine servicing Great at Maplewood Lexus. Friendly, knowledgeable, with a real dedication to great client service. Every time I go in, I’m impressed. Pretty rare in Great at Maplewood Lexus. Friendly, knowledgeable, with a real dedication to great client service. Every time I go in, I’m impressed. Pretty rare in today’s world. More

Service Department We received notification of a recall on our used Lexus. We live several hours away, but took the day to bring it into Lexus of Maplewood. They were We received notification of a recall on our used Lexus. We live several hours away, but took the day to bring it into Lexus of Maplewood. They were amazing and gave over the top customer service, and Noah was very informative on letting me know the process, as well as giving me directions on were I could go to pass the five hours they would be working on my car. Not only will we only be using their service department from now on, but we will definitely be purchasing our next vehicle from them. More

15-K Service Always a positive experience and the professionalism displayed by the sales staff, service personnel and all the other employees @ Lexus of Maplewood. Always a positive experience and the professionalism displayed by the sales staff, service personnel and all the other employees @ Lexus of Maplewood. The waiting area deserves a rating beyond a 10. More

Great service I brought my SUV in for its 50,000 mile check up. Services was great. . Thank you Baird for explaining everything so well! The service performed was I brought my SUV in for its 50,000 mile check up. Services was great. . Thank you Baird for explaining everything so well! The service performed was fast, and everything was checked over just as I had requested. Everyone was very friendly and helpful. Thank you. More

Great customer service! I am always happy with my experience with the service department. They are professional and friendly. Love that I can get a loaner vehicle when the se I am always happy with my experience with the service department. They are professional and friendly. Love that I can get a loaner vehicle when the service is over an hour or so. More

My pleasant experience I had previously made an appt. to take my car in for routine maintenance They were waiting for me and had a loaner all set for me to use Beau Ander I had previously made an appt. to take my car in for routine maintenance They were waiting for me and had a loaner all set for me to use Beau Andersen was my service advisor and was efficient and professional. He called to update me on the progress and then left a message when all the work was complete. Lexus and staff have always made me ( a female) feel very welcome. Unfortunately that isn’t always true with other dealerships! More

Excellence in service Timely appt, friendly reps and very impressive visit. Service contact was engaging and candid in his discussion. Great visit and he should get a huge Timely appt, friendly reps and very impressive visit. Service contact was engaging and candid in his discussion. Great visit and he should get a huge attaboy! More