Back

Lexus of Maplewood - Service Center

Maplewood, MN

4.6
662 Reviews

662 Reviews of Lexus of Maplewood - Service Center

Sort by
February 28, 2020

I’ve been a client of Lexus of Maplewood thru 4 cars and find the dealership, people, service and sales impeccable- caring and sincerely interested in me and my needs! More

by DogLv
Recommend Dealer
Yes
Employees Worked With
Dan Oanes, Tom Schultz, Tchu Moua, Michael Mullan
Mar 02, 2020 -

Lexus of Maplewood responded

Thank you for the five-star rating! We are pleased you had an excellent experience with us. Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Maplewood Team

February 20, 2020

I've worked with Tom since we purchased our RX350. He consistently does an outstanding job in helping me maintain our car. He's the best - honest, caring, and reliable. More

by Shelly
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Feb 20, 2020 -

Lexus of Maplewood responded

Thank you for the five-star rating! We are pleased you had an excellent experience with us. Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Maplewood Team

February 18, 2020

World class service at a fair price. Awesome customer service. 6 out of 5 stars Great experience: greeted with a smile, listened to my issues, loaner car was clean, warmed up and ready for me, great comm More

by GM Locke
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Feb 19, 2020 -

Lexus of Maplewood responded

Thank you for the five-star rating! We are pleased you had an excellent experience with us. We are so glad you were able to "Experience Amazing" with us. Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Maplewood Team

December 14, 2019

Had disappointing visit re GPS upgrade yest.No one to Had disappointing visit re GPS upgrade yest. No one to discuss options. GM called today and had very resourceful conversation. An agreement was reach More

by mpf330
Recommend Dealer
Yes
Employees Worked With
Mike Jensen, Greg Carlini
Dec 18, 2019 -

Lexus of Maplewood responded

Hello Mary, we are pleased we could work with you to reach a resolution! Thank you again for bringing your concerns to our attention - it helps our company grow and continue to provide excellent customer service. Thank you for your business, and please reach out if there is anything else you need. Sincerely, Your Lexus of Maplewood Team

December 13, 2019

Always friendly and accommodating. Goes above and beyond. Always has a loaner for me. Accommodating and great to work with when I will be in the area. More

by mary
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Dec 18, 2019 -

Lexus of Maplewood responded

Great to hear you are happy with your experiences at Lexus of Maplewood! We truly appreciate you taking the time to give us this positive review. Take care! Sincerely, Your Lexus of Maplewood Team

December 13, 2019

Fantastic service /// I have dealt with Lexus of Maplewood since 2005. I have purchased 3 RX 350's. One in 2005, 2010 and 2016. I have never used Lexus roadside assistance. More

by granitegrove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Stearns, Baird Swan
Dec 18, 2019 -

Lexus of Maplewood responded

Thank you so much, what a testimony! We are so pleased to hear you have had a good experience with us, AND had a great experience resolving your warning light. This review means a lot to our staff. Please, if there is every anything else you need, feel free to reach out. Thank you for your business. Sincerely, Your Lexus of Maplewood Team

December 12, 2019

Excellent welcomeCustomer focusCourtesy and Excellent welcome Customer focus Courtesy and Professionalism Honor special program offered by Lexus Timely check in and check out I will recomm More

by larajo
Recommend Dealer
Yes
Employees Worked With
Mr T Stearns
Dec 18, 2019 -

Lexus of Maplewood responded

We are happy to hear your positive feedback! If there is anything you need, please feel free to contact us. Take care! Sincerely, Your Lexus of Maplewood Team

December 01, 2019

I had an excellent service experience at Lexus of Maplewood today. Mike was transparent, efficient, and most importantly, kind. In addition to the purpose of our visi, he identified recall work we ne More

by Christina
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Dec 05, 2019 -

Lexus of Maplewood responded

Hello Christina, we are very happy to hear you had this experience! Being able to provide service recommendations and getting to show people all the bells and whistles in their car is what we love! If there is anything else you need, we are more than happy to help. Sincerely, Your Lexus of Maplewood Team

November 22, 2019

I purchased a brand new car at this Maplewood Lexus dealer and come here for all services on my car. I have been very and very satisfied with the service. Great service with friendly and knowledgeabl More

by Lexusowner1
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Nov 27, 2019 -

Lexus of Maplewood responded

Thank you so much for taking the time to write this review for our dealership! We greatly appreciate it. Thank you for your loyal business and we look forward to assisting you with any future auto needs. Take care! Sincerely, Your Lexus of Maplewood Team

November 06, 2019

The people were highly attentive and helpful. Oil change The people were highly attentive and helpful. Oil change and inspection were done in timely manner and the waiting room was very clean and comfortab More

by Alojag
Recommend Dealer
Yes
Employees Worked With
Kimberly Kernstock
Nov 12, 2019 -

Lexus of Maplewood responded

Hi there, thank you for taking the time to write such a wonderful review for us! We appreciate your business and hope to be of service to you again soon. Sincerely, Your Lexus of Maplewood Team

...
34
...