Lexus of Maplewood - Service Center
Maplewood, MN
662 Reviews of Lexus of Maplewood - Service Center
I’ve been a client of Lexus of Maplewood thru 4 cars and find the dealership, people, service and sales impeccable- caring and sincerely interested in me and my needs! find the dealership, people, service and sales impeccable- caring and sincerely interested in me and my needs! More
I've worked with Tom since we purchased our RX350. He consistently does an outstanding job in helping me maintain our car. He's the best - honest, caring, and reliable. consistently does an outstanding job in helping me maintain our car. He's the best - honest, caring, and reliable. More
World class service at a fair price. Awesome customer service. 6 out of 5 stars Great experience: greeted with a smile, listened to my issues, loaner car was clean, warmed up and ready for me, great comm service. 6 out of 5 stars Great experience: greeted with a smile, listened to my issues, loaner car was clean, warmed up and ready for me, great communication (daily text updates) no surprises More
Had disappointing visit re GPS upgrade yest.No one to Had disappointing visit re GPS upgrade yest. No one to discuss options. GM called today and had very resourceful conversation. An agreement was reach Had disappointing visit re GPS upgrade yest. No one to discuss options. GM called today and had very resourceful conversation. An agreement was reached Courtesy and superior service connection was reestablished. 5 stars for follow up and service commitments of excellence. Best guys ever for follow up and courteous service. Faith totally restored. More
Always friendly and accommodating. Goes above and beyond. Always has a loaner for me. Accommodating and great to work with when I will be in the area. beyond. Always has a loaner for me. Accommodating and great to work with when I will be in the area. More
Fantastic service /// I have dealt with Lexus of Maplewood since 2005. I have purchased 3 RX 350's. One in 2005, 2010 and 2016. I have never used Lexus roadside assistance. I have dealt with Lexus of Maplewood since 2005. I have purchased 3 RX 350's. One in 2005, 2010 and 2016. I have never used Lexus roadside assistance. While driving on Saturday (12-7-19) I had a warning light come on that indicated I had a pre-collision system that wasn't working. I called Tim Stearns on Monday explaining my problem and my car was towed in on Tuesday, repaired and driven back to my home on Thursday. I live 130 miles from the dealership. Wow, talk about great service!!! Tim Stearns was very helpful and accommodating during the whole process. You have just earned a very loyal customer. Thank you. More
Excellent welcomeCustomer focusCourtesy and Excellent welcome Customer focus Courtesy and Professionalism Honor special program offered by Lexus Timely check in and check out I will recomm Excellent welcome Customer focus Courtesy and Professionalism Honor special program offered by Lexus Timely check in and check out I will recommend Lexus to my family and friends. Thank YOU More
I had an excellent service experience at Lexus of Maplewood today. Mike was transparent, efficient, and most importantly, kind. In addition to the purpose of our visi, he identified recall work we ne Maplewood today. Mike was transparent, efficient, and most importantly, kind. In addition to the purpose of our visi, he identified recall work we needed and spent time walking me through some of the features on my car that had previously confused me. He went above and beyond. More
I purchased a brand new car at this Maplewood Lexus dealer and come here for all services on my car. I have been very and very satisfied with the service. Great service with friendly and knowledgeabl dealer and come here for all services on my car. I have been very and very satisfied with the service. Great service with friendly and knowledgeable staffs. Trusted dealer! More
The people were highly attentive and helpful. Oil change The people were highly attentive and helpful. Oil change and inspection were done in timely manner and the waiting room was very clean and comfortab The people were highly attentive and helpful. Oil change and inspection were done in timely manner and the waiting room was very clean and comfortable. More