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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
656 Reviews

656 Reviews of Lexus of Maplewood - Service Center

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December 12, 2019

Excellent welcomeCustomer focusCourtesy and Excellent welcome Customer focus Courtesy and Professionalism Honor special program offered by Lexus Timely check in and check out I will recomm More

by larajo
Recommend Dealer
Yes
Employees Worked With
Mr T Stearns
Dec 18, 2019 -

Lexus of Maplewood responded

We are happy to hear your positive feedback! If there is anything you need, please feel free to contact us. Take care! Sincerely, Your Lexus of Maplewood Team

December 01, 2019

I had an excellent service experience at Lexus of Maplewood today. Mike was transparent, efficient, and most importantly, kind. In addition to the purpose of our visi, he identified recall work we ne More

by Christina
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Dec 05, 2019 -

Lexus of Maplewood responded

Hello Christina, we are very happy to hear you had this experience! Being able to provide service recommendations and getting to show people all the bells and whistles in their car is what we love! If there is anything else you need, we are more than happy to help. Sincerely, Your Lexus of Maplewood Team

November 22, 2019

I purchased a brand new car at this Maplewood Lexus dealer and come here for all services on my car. I have been very and very satisfied with the service. Great service with friendly and knowledgeabl More

by Lexusowner1
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Nov 27, 2019 -

Lexus of Maplewood responded

Thank you so much for taking the time to write this review for our dealership! We greatly appreciate it. Thank you for your loyal business and we look forward to assisting you with any future auto needs. Take care! Sincerely, Your Lexus of Maplewood Team

November 06, 2019

The people were highly attentive and helpful. Oil change The people were highly attentive and helpful. Oil change and inspection were done in timely manner and the waiting room was very clean and comfortab More

by Alojag
Recommend Dealer
Yes
Employees Worked With
Kimberly Kernstock
Nov 12, 2019 -

Lexus of Maplewood responded

Hi there, thank you for taking the time to write such a wonderful review for us! We appreciate your business and hope to be of service to you again soon. Sincerely, Your Lexus of Maplewood Team

November 06, 2019

Brought the car in for 20,000 mile check, windshield chip repair and any other body dings. Also got iPhone resynched. Excellent service, fixed windshield and found 2 dings which we fixed. I appreciate the he More

by Richard
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Nov 12, 2019 -

Lexus of Maplewood responded

Hello Richard, thank you for this incredible review for our service department! vehicle maintenance is of the utmost importance, and we are happy to help in any way we can to make sure your vehicle ownership experience remains amazing. If there is anything else we can do for you, please reach out! Sincerely, Your Lexus of Maplewood Team

October 19, 2019

Helped Me Out With Good Care I just purchased a preowned car. Within 24 hours I had a tire sensor light come on. Mike handled the service promptly and Eric got me out the door More

by mjm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan, Eric Hammerschmidt
Oct 25, 2019 -

Lexus of Maplewood responded

Thank you for taking the time to write this positive review for our preowned and service department! We are also glad you came back to use when the sensor light came on so we could assist you1 If there is anything else you need, don't hesitate to reach out. Sincerely, Your Lexus of Maplewood Team

October 03, 2019

Got done in estimated time. Good review of past maintenance to ensure my car had not missed anything on previous service. Flexible. Cleared issue with scheduling so I could meet my appointment. More

by MikeLexus54
Recommend Dealer
Yes
Employees Worked With
Kimberly Kernstock
Oct 04, 2019 -

Lexus of Maplewood responded

Thank you for taking the time to give us your positive review and comments, Mike! We are always happy to take care of our customers. Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

September 06, 2019

Great experience getting new wheels & tires Got new chrome wheels for my RX350 because the old ones pitted & were covered by warranty. Tim tracked down the same style wheel and also recommended More

by Happy buyer
Recommend Dealer
Yes
Employees Worked With
Tim Stearns, Baird Swan
Sep 11, 2019 -

Lexus of Maplewood responded

Thank you for taking the time to give us this positive review for our dealership! We are so happy Tim was able to match your original style and replace your chrome wheels the way you wanted. We know how important these details are! If there is ever anything else you need, please don't hesitate to reach out. Thanks again, Sincerely, Your Lexus of Maplewood Team

August 27, 2019

Fast and Courteous Excellent service without pressure to have other services performed that you didn't bring your vehicle in for. Very professional and enjoy the free ca More

by 2xlexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 29, 2019 -

Lexus of Maplewood responded

Thank you for giving us your positive review! We always strive to education and equip our customers to make confident vehicle decisions. Please let us know if there is anything else you need! Sincerely, Your Lexus of Maplewood Team

August 23, 2019

Friendly and prompt First time user of dealership and very impressed with friendliness and promptness in having service done. Work done earlier than promised. Thanks for More

by Mnsorah
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Aug 27, 2019 -

Lexus of Maplewood responded

Thank you for taking the time to write about your experience at our dealership! We are happy to hear your first impression was impressive and positive. We look forward to serving you again soon! If there is anything else we can do for you, please do not hesitate to reach out. Sincerely, Lexus of Maplewood

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