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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
661 Reviews

661 Reviews of Lexus of Maplewood - Service Center

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April 18, 2020

Fast service and good waiting area. Associates were helpful and did not push unnecessary repairs. Cost fair for work completed. Plan to use for future service needs. Strongly recommended. More

by jksheets3
Recommend Dealer
Yes
Employees Worked With
Steven Franke
Apr 22, 2020 -

Lexus of Maplewood responded

5-stars! Woohoo! We are always happy to take care of our customers. Thanks for your business and more importantly, your friendship. We hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

April 17, 2020

always great service! Tom is always so helpful and professional -- really makes service a great experience! I especially appreciated the detail to keeping everything sanit More

by judymccleery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Apr 22, 2020 -

Lexus of Maplewood responded

5-stars! Woohoo! We are always happy to take care of our customers. Thanks for your business and more importantly, your friendship. We hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

April 17, 2020

Excellent dealership from a-z. They take care of you and go out of their way to make sure car is running smoothly. I will buy my next car there just for the excellent dealership service More

by Cindyjo
Recommend Dealer
Yes
Employees Worked With
Ann and thomas, Tom Schultz
Apr 22, 2020 -

Lexus of Maplewood responded

Hi! it is great to hear you had a positive experience - thank you for sharing! Take care, and we look forward to serving you again in the future. Sincerely, Your Lexus of Maplewood Team

April 17, 2020

People at the dealership including my representative Tom made every effort make sure that I was comfortable and that many measures where being done to help deal with the covid virus. Tom was informative a More

by Csarpal
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Apr 22, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us a positive review! I will pass this message along to Tom, he will be so happy to hear the nice words you shared. Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Maplewood Team

April 16, 2020

Tim provided exemplary service. Best I’ve received. kept me updated by phone several times. Outstanding to work with. Couldn’t be more pleased. Thanks. More

by aceshadow96
Recommend Dealer
Yes
Employees Worked With
Tim Haselberger
Apr 16, 2020 -

Lexus of Maplewood responded

Thanks for the review! We love ensuring our customers are well equipped with all the information they need to make the vehicle decisions that are right for them. Sincerely, Your Lexus of Maplewood Team

April 16, 2020

My experience at the dealership was very good. Michael was very attentive and took good care of me. All my issues were resolved. I was delighted by the care I received. More

by Martin
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
April 16, 2020

The shop advisor was really terrible because he doesn’t know what he really doing and if I go there I don’t want him to my advisor More

by Aasebot
Recommend Dealer
No
Employees Worked With
I don’t his name
April 16, 2020

Love having the valet pickup and drop off of your vehicle for repairs during this time. Super convenient! Thomas is always great to work with! More

by Jerris
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Apr 22, 2020 -

Lexus of Maplewood responded

Hi Jerris, it is great to hear you had a positive experience - thank you for sharing! Take care, and we look forward to serving you again in the future. Sincerely, Your Lexus of Maplewood Team

April 15, 2020

Service dept has always exceeded my expectations. Courteous,knowledgeable and helpful. Very timely. Waiting areas are clean and comfortable. Always really appreciate a clean car when service More

by gemclassics1
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Apr 16, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us a positive review! Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Maplewood Team

April 12, 2020

Tim and his service team are always extremely attentive and conscientious of my schedule and expectations. My RC is very well cared for! Wouldn’t take it anywhere else. More

by Techy350
Recommend Dealer
Yes
Employees Worked With
Kevin Mullins, Tim Stearns, Clint Gage, Michael Mullan
Apr 15, 2020 -

Lexus of Maplewood responded

Thanks for the review! We love ensuring our customers are well equipped with all the information they need to make the vehicle decisions that are right for them.Sincerely, Your Lexus of Maplewood Team

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