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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
656 Reviews

656 Reviews of Lexus of Maplewood - Service Center

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April 22, 2020

Michael Mullan - remarkable employee! He always treats me with respect, is very personable, proficient and has my best interest at all times. Critical for service! More

by DavisBill
Recommend Dealer
Yes
Employees Worked With
Michael Mullan, Liz Sampair
April 21, 2020

Thanks to Thomas Schultz - Service Mgr..for working with us and the Gift Certificate it was able to make the repairs affordable. Very Excellent Customer Service. More

by stevewebenjamin1
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Apr 22, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us a positive review! Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Maplewood Team

April 21, 2020

Service was prompt, professional and friendly. Mile, the service writer was friendly and hellful . The facility was clean and well organized. Not much else to say..was routine maintenance. More

by dennyls798
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Apr 22, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us a positive review! Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Maplewood Team

April 21, 2020

Since I’m at risk for coronavirus and can’t leave my home, Tim personally picked up and dropped off my car for service. He was able to diagnose the problem and return my vehicle in a few hours! More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Tim Stearns, Christian Hobbs
Apr 22, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us your positive review and comments, Brenda! We are always happy to take care of our customers. I will pass this message along to Tim, he will be thrilled. Stay safe! Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

April 20, 2020

My car was taken immediately for service. Everyone was very courteous. The service was completed in a timely manner. All the work requested was completed More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Moorehead
Apr 22, 2020 -

Lexus of Maplewood responded

Thank you for your kind words and five-star rating! We are always happy to take care of our customers. Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

April 18, 2020

Fast service and good waiting area. Associates were helpful and did not push unnecessary repairs. Cost fair for work completed. Plan to use for future service needs. Strongly recommended. More

by jksheets3
Recommend Dealer
Yes
Employees Worked With
Steven Franke
Apr 22, 2020 -

Lexus of Maplewood responded

5-stars! Woohoo! We are always happy to take care of our customers. Thanks for your business and more importantly, your friendship. We hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

April 17, 2020

People at the dealership including my representative Tom made every effort make sure that I was comfortable and that many measures where being done to help deal with the covid virus. Tom was informative a More

by Csarpal
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Apr 22, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us a positive review! I will pass this message along to Tom, he will be so happy to hear the nice words you shared. Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Maplewood Team

April 17, 2020

always great service! Tom is always so helpful and professional -- really makes service a great experience! I especially appreciated the detail to keeping everything sanit More

by judymccleery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Apr 22, 2020 -

Lexus of Maplewood responded

5-stars! Woohoo! We are always happy to take care of our customers. Thanks for your business and more importantly, your friendship. We hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

April 17, 2020

Excellent dealership from a-z. They take care of you and go out of their way to make sure car is running smoothly. I will buy my next car there just for the excellent dealership service More

by Cindyjo
Recommend Dealer
Yes
Employees Worked With
Ann and thomas, Tom Schultz
Apr 22, 2020 -

Lexus of Maplewood responded

Hi! it is great to hear you had a positive experience - thank you for sharing! Take care, and we look forward to serving you again in the future. Sincerely, Your Lexus of Maplewood Team

April 16, 2020

Tim provided exemplary service. Best I’ve received. kept me updated by phone several times. Outstanding to work with. Couldn’t be more pleased. Thanks. More

by aceshadow96
Recommend Dealer
Yes
Employees Worked With
Tim Haselberger
Apr 16, 2020 -

Lexus of Maplewood responded

Thanks for the review! We love ensuring our customers are well equipped with all the information they need to make the vehicle decisions that are right for them. Sincerely, Your Lexus of Maplewood Team

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