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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
661 Reviews

661 Reviews of Lexus of Maplewood - Service Center

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April 28, 2020

Excellent Lexus Dealership in Maplewood MN Michael Mullan is excellent customer service consultant , polite, helpful, professional with personal friendly touch. Great experience at Lexus in Map More

by Lexus Bacon Square
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Apr 29, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us a positive review! Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Maplewood Team

April 26, 2020

Consistently have a great experience at Lexus of Maplewood! I purchased my vehicle last August, and have since brought it to the dealership for routine maintenance. Lexus of Maplewood continues to exceed my exp More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Haselberger
April 25, 2020

It was easy to schedule oil change. The service consultant was friendly... The price was fair. They do their best to accommodate the customers regularly. More

by Steve K
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
April 23, 2020

GPS Warenty work Mike was very cooperative and efficient to work with. Picking up and delivering the vehicle was a great customer service addition which saved me time, More

by bageo Lexus Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver, Colin, Michael Mullan
April 22, 2020

I've brought my Lexus SC430 to Lexus of Maplewood for service several times, and I am pleasantly surprised with each visit. Friendly, personable & knowledgeable staff, along with a clean & comfortable w More

by CBerttula
Recommend Dealer
Yes
Employees Worked With
Michael Mullan, Eric Hammerschmidt
Apr 22, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us your positive review and comments! We are always happy to take care of our customers. Thanks for your business and we hope to continue to serve you in the future.

April 22, 2020

Michael Mullan - remarkable employee! He always treats me with respect, is very personable, proficient and has my best interest at all times. Critical for service! More

by DavisBill
Recommend Dealer
Yes
Employees Worked With
Michael Mullan, Liz Sampair
April 21, 2020

Thanks to Thomas Schultz - Service Mgr..for working with us and the Gift Certificate it was able to make the repairs affordable. Very Excellent Customer Service. More

by stevewebenjamin1
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Apr 22, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us a positive review! Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Maplewood Team

April 21, 2020

Service was prompt, professional and friendly. Mile, the service writer was friendly and hellful . The facility was clean and well organized. Not much else to say..was routine maintenance. More

by dennyls798
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Apr 22, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us a positive review! Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Maplewood Team

April 21, 2020

Since I’m at risk for coronavirus and can’t leave my home, Tim personally picked up and dropped off my car for service. He was able to diagnose the problem and return my vehicle in a few hours! More

by Brenda
Recommend Dealer
Yes
Employees Worked With
Tim Stearns, Christian Hobbs
Apr 22, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us your positive review and comments, Brenda! We are always happy to take care of our customers. I will pass this message along to Tim, he will be thrilled. Stay safe! Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

April 20, 2020

My car was taken immediately for service. Everyone was very courteous. The service was completed in a timely manner. All the work requested was completed More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Moorehead
Apr 22, 2020 -

Lexus of Maplewood responded

Thank you for your kind words and five-star rating! We are always happy to take care of our customers. Thanks for your business and we hope to continue to serve you in the future. Sincerely, Your Lexus of Maplewood Team

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