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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
656 Reviews

656 Reviews of Lexus of Maplewood - Service Center

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May 28, 2020

Thomas Schultz is professional and experienced Mike Thomas Schultz is professional and experienced Mike Mullan is professional and experienced I will return to Lexus of maple wood for future visits wi More

by Dog fan
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, Michael Mullan
May 22, 2020

Excellent service experience. The service advisor listened to my concern about not wanting to come inside the dealership for our 18 month/15,000 mike service. He scheduled a home pickup and delivery More

by david_j_miller2002
Recommend Dealer
Yes
Employees Worked With
Don’t know the employees’ names
May 11, 2020

Absolutely outstanding service! I came with my bike hitch on and they helped me remove it so I could get a nice car wash truly above and beyond in being helpful and respectful and caring. Hats off More

by jen F
Recommend Dealer
Yes
Employees Worked With
Check in and car wash Employee who came in and said if we can’t get that off he has a pressure washer to go around it, Tom Schultz
May 06, 2020

Great service. Tim Haselberger very helpful, good communication, car was ready and clean when he said it would be. Loaner car nice and clean too More

by Lulu.209
Recommend Dealer
Yes
Employees Worked With
Tim Haselberger
May 03, 2020

Of all the dealerships I have taken my vehicles to over the years, Lexus of Maplewood takes 1st place, hands down. Service advisor Tom Schultz listens and carries through my wishes and I trust his recommen More

by Cletourneau
Recommend Dealer
Yes
Employees Worked With
Matt Saunders, Tom Schultz
April 28, 2020

Excellent Lexus Dealership in Maplewood MN Michael Mullan is excellent customer service consultant , polite, helpful, professional with personal friendly touch. Great experience at Lexus in Map More

by Lexus Bacon Square
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Apr 29, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us a positive review! Thank you for your business and we hope to serve you again in the future. Sincerely, Your Lexus of Maplewood Team

April 26, 2020

Consistently have a great experience at Lexus of Maplewood! I purchased my vehicle last August, and have since brought it to the dealership for routine maintenance. Lexus of Maplewood continues to exceed my exp More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Haselberger
April 25, 2020

It was easy to schedule oil change. The service consultant was friendly... The price was fair. They do their best to accommodate the customers regularly. More

by Steve K
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
April 23, 2020

GPS Warenty work Mike was very cooperative and efficient to work with. Picking up and delivering the vehicle was a great customer service addition which saved me time, More

by bageo Lexus Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver, Colin, Michael Mullan
April 22, 2020

I've brought my Lexus SC430 to Lexus of Maplewood for service several times, and I am pleasantly surprised with each visit. Friendly, personable & knowledgeable staff, along with a clean & comfortable w More

by CBerttula
Recommend Dealer
Yes
Employees Worked With
Michael Mullan, Eric Hammerschmidt
Apr 22, 2020 -

Lexus of Maplewood responded

Thank you for taking the time to give us your positive review and comments! We are always happy to take care of our customers. Thanks for your business and we hope to continue to serve you in the future.

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