Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lexus of Maplewood - Service Center
Maplewood, MN
656 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
656 Reviews of Lexus of Maplewood - Service Center
Sort by
May 15, 2021
Tom was great to work with. Always kept me in the loop. Was able to get me in as soon as the parts got in. HONEST and GREAT service rep to work with. Was able to get me in as soon as the parts got in. HONEST and GREAT service rep to work with. More
by yangkong83
Employees Worked With
Tom Schultz
May 13, 2021
Shawn Moorhead was the Service Advisor. Service was excellent. I look forward to working with your group for future needs. Jared in Parts was especially helpful and efficient. Thank you. excellent. I look forward to working with your group for future needs. Jared in Parts was especially helpful and efficient. Thank you. More
by nsmatzek
Employees Worked With
Shawn Moorhead, Benjamin M, Jared in Parts Dept.
April 06, 2021
Always a pleasure to have my vehicle maintenance performed at this facility. Wait time was minimal while waiting for the work to be performed. Tom, the associate, was very helpful checking me in to performed at this facility. Wait time was minimal while waiting for the work to be performed. Tom, the associate, was very helpful checking me in to the facility. More
by TerryG.
Employees Worked With
Tom Schultz
March 16, 2021
Very professional, patient, thorough and timely with Customers. He works customers through all the repair options, and makes recommendations based on industry best practices and repair parts. Customers. He works customers through all the repair options, and makes recommendations based on industry best practices and repair parts. More
by Sunday
Employees Worked With
Tom Schultz
March 15, 2021
Lexus of Maplewood,MN is truly about customer service and going the extra mile which Tom Schultz the manager did with aces and was great. going the extra mile which Tom Schultz the manager did with aces and was great. More
by japlightning
Employees Worked With
People in the shop., Tom Schultz
March 10, 2021
Nice facility, great costumes service and the staffs are awesome, took my car in for normal oil change and inspection. I continue to come to this place because of their ability to work on my car.I Highly r awesome, took my car in for normal oil change and inspection. I continue to come to this place because of their ability to work on my car.I Highly recommend. More
by phanmaha
Employees Worked With
Sam
March 09, 2021
Excellent workers with great customer service!iI felt Excellent workers with great customer service!i I felt like I was at home with family taking care of me. Also great snacks while waiting Excellent workers with great customer service!i I felt like I was at home with family taking care of me. Also great snacks while waiting More
by Trademacher
Employees Worked With
Michael Mullan
March 02, 2021
Lexus of Maplewood, MN has been the epitome of responsive automotive service when my needs of that service have arisen! I recomend Lexus of Maplewood. automotive service when my needs of that service have arisen! I recomend Lexus of Maplewood. More
by wmwilgren
Employees Worked With
Albert Llaurado, Eric Hammerschmidt
March 01, 2021
My service appointment was great as usual. I would certainly recommend working with Tim! He’s absolutely fabulous and always makes coming in easy. Thank you, Tim! certainly recommend working with Tim! He’s absolutely fabulous and always makes coming in easy. Thank you, Tim! More
by Jessie Kodesh
Employees Worked With
Tim Haselberger
February 26, 2021
They provide FREE car washes and I complain every time what a POOR job they do. My service advisor, Tim Haselberger ended up cleaning the bottom of the driver's side door and the entrance area. However, what a POOR job they do. My service advisor, Tim Haselberger ended up cleaning the bottom of the driver's side door and the entrance area. However, the bottoms of the other three doors did not get touched. The rear window under the shield never gets touched either. For a car to look completely good, the automatic car wash is not sufficient! You also need a personal touch to several areas. More
by mlenoreen
Employees Worked With
Tim Hasselberger
