Lexus of Maplewood - Service Center

Mike Mullan in the Service Department is most helpful in describing what needs to be done, the cost, the options, and the timing of the process. He is a great asset to Lexus of Maplewood and he keeps me c describing what needs to be done, the cost, the options, and the timing of the process. He is a great asset to Lexus of Maplewood and he keeps me coming back and recommending this Dealershiip to others. More

Went to get an oil change only but also got charged for tire rotation too. Next time please inform me first before just charging me other stuff. I can get my tires rotated for free somewhere else. tire rotation too. Next time please inform me first before just charging me other stuff. I can get my tires rotated for free somewhere else. More

Having moved from another state this was the first time going to Lexus of Maplewood. So glad I found them! The guys were friendly, professional and didn’t try to sell me services I did not need! Will defi going to Lexus of Maplewood. So glad I found them! The guys were friendly, professional and didn’t try to sell me services I did not need! Will definitely go back when I need help with my Lexus! More

Very polite and nice man at the desk , car was ready to go when I needed it to be, nice lounge to chill in,… coffee … peeps! go when I needed it to be, nice lounge to chill in,… coffee … peeps! More

Have just experienced our first service appt and although it was only to have a new windshield installed by a third party, we were very pleased with the manner we were treated by our service advisor Kyle Tow it was only to have a new windshield installed by a third party, we were very pleased with the manner we were treated by our service advisor Kyle Towberman. The loaner vehicle provided was greatly appreciated. More

Received cold shoulder by staff when additional services were declined. This was unnecessary and rude. Also, it took 2-hours for a standard oil change and tire rotation after I was 15 minutes early prior were declined. This was unnecessary and rude. Also, it took 2-hours for a standard oil change and tire rotation after I was 15 minutes early prior to my appointment time. This was way too long. More

Great service as usual. It was very busy yesterday and the service took longer than promised but all is good! Tom is wonderful to deal with. the service took longer than promised but all is good! Tom is wonderful to deal with. More

We have been coming to this dealership for over 20 years. Their service is always outstanding. Thanks again Mike M. fir your attentive and courteous help. Their service is always outstanding. Thanks again Mike M. fir your attentive and courteous help. More

The representative was courteous and explained what was being done in a helpful manner. They were prompt with the appointment time and in explaining the extra thing that had to be done. being done in a helpful manner. They were prompt with the appointment time and in explaining the extra thing that had to be done. More