Lexus of Maplewood - Service Center

Very polite and nice man at the desk , car was ready to go when I needed it to be, nice lounge to chill in,… coffee … peeps! go when I needed it to be, nice lounge to chill in,… coffee … peeps! More

Have just experienced our first service appt and although it was only to have a new windshield installed by a third party, we were very pleased with the manner we were treated by our service advisor Kyle Tow it was only to have a new windshield installed by a third party, we were very pleased with the manner we were treated by our service advisor Kyle Towberman. The loaner vehicle provided was greatly appreciated. More

Received cold shoulder by staff when additional services were declined. This was unnecessary and rude. Also, it took 2-hours for a standard oil change and tire rotation after I was 15 minutes early prior were declined. This was unnecessary and rude. Also, it took 2-hours for a standard oil change and tire rotation after I was 15 minutes early prior to my appointment time. This was way too long. More

Great service as usual. It was very busy yesterday and the service took longer than promised but all is good! Tom is wonderful to deal with. the service took longer than promised but all is good! Tom is wonderful to deal with. More

We have been coming to this dealership for over 20 years. Their service is always outstanding. Thanks again Mike M. fir your attentive and courteous help. Their service is always outstanding. Thanks again Mike M. fir your attentive and courteous help. More

The representative was courteous and explained what was being done in a helpful manner. They were prompt with the appointment time and in explaining the extra thing that had to be done. being done in a helpful manner. They were prompt with the appointment time and in explaining the extra thing that had to be done. More

Nail in tire that necessitated a new tire- not happy about that, but service was great! Drove in With tire pressure light on- the intake team spotted a nail. Tire in stock- able to replace right away. about that, but service was great! Drove in With tire pressure light on- the intake team spotted a nail. Tire in stock- able to replace right away. More

Excellent! No surprises, honest opinions. Looked for ways to save me money on the repair. Nothing rushed. And very professional treatment. I can highly recommend. ways to save me money on the repair. Nothing rushed. And very professional treatment. I can highly recommend. More

The service we receive is always outstanding. This time was no exception. We used the valet service and we had exceptional service. Shawn, Megan and Cha were all very professional and listened to what we n was no exception. We used the valet service and we had exceptional service. Shawn, Megan and Cha were all very professional and listened to what we needed and followed through on their delivery and service. Thank you! More

This dealership is perfectly positioned at the crossroads of excellent service & repairs and a personable & friendly staff. Thomas in the Service Department will take the time to educate you about any repair of excellent service & repairs and a personable & friendly staff. Thomas in the Service Department will take the time to educate you about any repairs, explaining how the part functions and even showing you (if possible) on your vehicle where a repair will be required during a future visit. More