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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
656 Reviews

656 Reviews of Lexus of Maplewood - Service Center

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October 19, 2021

The dealership has provided excellent service at a reasonable price. Employees are conscientious and respectful. Very pleased with the service. More

by Mlstone93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Oct 19, 2021 -

Lexus of Maplewood responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2021

We have bought and serviced 4 Lexus vehicles from Lexus of Maplewood and have only had very positive experiences from the staff and dealership. More

by Mike Downing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Peña, Tim Stearns, Jeremy Mertes, Dan Oanes, Tom Schultz, Eric Hammerschmidt
Oct 19, 2021 -

Lexus of Maplewood responded

Hi Mike, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 15, 2021

When I purchased my previously owned es300 at Lexus of Maplewood several years ago, I decided to come back to them for all my maintenance work. It was the right decision. I trust them for all my maintena More

by Harlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Oct 19, 2021 -

Lexus of Maplewood responded

Hi Harlan, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 13, 2021

Served very well by Mike Mullan, a competent and engaged Service Adviser. He worked with the Lexus of Maplewood team to get routine maintenance and new tires while I waited. This experience is a pattern wit More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Oct 14, 2021 -

Lexus of Maplewood responded

Hello Bob, we're happy to hear you had such a positive experience with Mike Mullan! Feel free to reach out to us if you need anything. Have a wonderful day.

October 13, 2021

They are professional and kind to us! We feel special when we are at Lexus! More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Oct 14, 2021 -

Lexus of Maplewood responded

Hello Lee, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 12, 2021

Mike was very helpful. The cost was too high but that’s what you get when you own a Lexus. Repair was done well and runs and sounds great. $700 for front brakes, yikes. More

by johnsachi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Oct 14, 2021 -

Lexus of Maplewood responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 11, 2021

My first service experience after purchasing my Lexus was excellent! Kyle, my service advisor, was very helpful and knowledgeable! My SUV was well taken care of, washed and vacuumed. I was very impressed how More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Towberman
Oct 12, 2021 -

Lexus of Maplewood responded

Hi Jimmy, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Maplewood so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

October 09, 2021

Always more than satisfied with the service and how courteous my service rep was during my visit there. More

by munyuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Moorehead
Oct 12, 2021 -

Lexus of Maplewood responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 06, 2021

Great customer service, friendly, told me exactly what was going to be done and price More

by Roger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 07, 2021 -

Lexus of Maplewood responded

Hi Roger, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

October 04, 2021

The valet car pickup is a winner with me. An absolute time saver! I hope they keep offering it. Lexus always gives excellent service. More

by Sueleehanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt in new car sales, Tom Schultz, Kevin Kriegshauser, Albert Llaurado, Baird Swan, Michael Mullan, Matt Gilbert, Eric Hammerschmidt, Heather Steinhauer, Kimberly Kernstock
Oct 06, 2021 -

Lexus of Maplewood responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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