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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
660 Reviews

660 Reviews of Lexus of Maplewood - Service Center

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October 26, 2021

Good service, pleasant staff, easy to schedule a service appointment, cost and time as predicted. More

by M.cullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Oct 27, 2021 -

Lexus of Maplewood responded

Hello, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Maplewood as your first choice for all your vehicle needs. Safe travels!

October 25, 2021

The staff is professional & the quality of the work is excellent. I trust their recommendations. More

by Thomas.youngberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Oct 26, 2021 -

Lexus of Maplewood responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 24, 2021

Lexus in Maplewood MN has the most helpful Service Advisor. His name is Kyle T. I had an appointment to do an oil change and I also asked about purchasing tires. Both of these were done today. I a More

by Scallops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Towberman
Oct 26, 2021 -

Lexus of Maplewood responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 22, 2021

I had my IS in for a 10k service. Nothing major needed to be done, but they treated me well and everything was done professionally and in a timely manner. This is true both at the service desk and by the te More

by Frantzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Frantz, Tom Schultz
Oct 26, 2021 -

Lexus of Maplewood responded

Hi Frantzy, we hope everything was handled to your expectations. Please don't hesitate to reach out to us if there is ever anything else we can assist you with.

October 19, 2021

The dealership has provided excellent service at a reasonable price. Employees are conscientious and respectful. Very pleased with the service. More

by Mlstone93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Oct 19, 2021 -

Lexus of Maplewood responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 15, 2021

We have bought and serviced 4 Lexus vehicles from Lexus of Maplewood and have only had very positive experiences from the staff and dealership. More

by Mike Downing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Peña, Tim Stearns, Jeremy Mertes, Dan Oanes, Tom Schultz, Eric Hammerschmidt
Oct 19, 2021 -

Lexus of Maplewood responded

Hi Mike, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 15, 2021

When I purchased my previously owned es300 at Lexus of Maplewood several years ago, I decided to come back to them for all my maintenance work. It was the right decision. I trust them for all my maintena More

by Harlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Oct 19, 2021 -

Lexus of Maplewood responded

Hi Harlan, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 13, 2021

Served very well by Mike Mullan, a competent and engaged Service Adviser. He worked with the Lexus of Maplewood team to get routine maintenance and new tires while I waited. This experience is a pattern wit More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Oct 14, 2021 -

Lexus of Maplewood responded

Hello Bob, we're happy to hear you had such a positive experience with Mike Mullan! Feel free to reach out to us if you need anything. Have a wonderful day.

October 13, 2021

They are professional and kind to us! We feel special when we are at Lexus! More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Oct 14, 2021 -

Lexus of Maplewood responded

Hello Lee, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

October 12, 2021

Mike was very helpful. The cost was too high but that’s what you get when you own a Lexus. Repair was done well and runs and sounds great. $700 for front brakes, yikes. More

by johnsachi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Oct 14, 2021 -

Lexus of Maplewood responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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