Lexus of Maplewood - Service Center

Always on time service and fair pricesWould recommend Always on time service and fair prices Would recommend the service Department- very knowledgeable- leaving vehicle clean and washed Always on time service and fair prices Would recommend the service Department- very knowledgeable- leaving vehicle clean and washed More

Once Tom Schultz corrected my account and service record, proceeded with oil change. The alignment which should have occurred at the 15,000 check was done today. I’m not sure why the alignment at 15,000 proceeded with oil change. The alignment which should have occurred at the 15,000 check was done today. I’m not sure why the alignment at 15,000 miles was not performed at that time. Added tire wear with needed alignment is concerning. Secondly, I purchased this certified vehicle with approximately 13,000-14,000 miles and I wonder why an alignment was not done prior to sale. I don’t drive any vehicle hard enough to warrant an alignment especially when I’ve added only approximately 5,000 miles since purchasing. I would appreciate a response to this review. This is not the first time I’ve questioned this service department. More

The service are really professional. The people who does scheduling for services have poor communication. scheduling for services have poor communication. More

Always a smooth process at Lexus of Maplewood. Affordable and convenient scheduling process. Looking forward to working with Mike in the future. and convenient scheduling process. Looking forward to working with Mike in the future. More

Checking in/out and wait time at the service department was extreemly slow and disorganized. was extreemly slow and disorganized. More

Thomas provides excellent service and is always friendly. The dealership always looks great. We are very comfortable and happy to take our car here for service. The dealership always looks great. We are very comfortable and happy to take our car here for service. More

Angel was very professional and thorough as a service writer for Lexus of Maplewood. I highly recommend this dealership! writer for Lexus of Maplewood. I highly recommend this dealership! More

Service people there are very friendly. A detailed check list of my car is given to me. list of my car is given to me. More

Mike was very professional and courteous, even though it was crazy busy. Thank you; I appreciate the good service. was crazy busy. Thank you; I appreciate the good service. More