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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
656 Reviews

656 Reviews of Lexus of Maplewood - Service Center

Sort by
March 31, 2022

I’ve been going there for 15 years. It’s always clean with snacks available. More

by Nseel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Apr 02, 2022 -

Lexus of Maplewood responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2022

5 star customer service. Professional, courteus, prompt service. Highly competitive service rates. Kudos to Jessica in service. You are awesome! Kept me abreast of service co More

by oslo1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Zak
Report | Print
Apr 02, 2022 -

Lexus of Maplewood responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Maplewood!

March 30, 2022

I love coming here. Everyone is so welcoming. Jessica in the service department is the best! I will continue to buy, service, and trade my Lexus at Lexus of Maplewood al More

by Bridget C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Zak
Report | Print
Apr 02, 2022 -

Lexus of Maplewood responded

Hi Bridget, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 29, 2022

Very courteous and prompt. Car was done ahead of schedule and advisor covered all details. More

by Mike Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Report | Print
Mar 31, 2022 -

Lexus of Maplewood responded

Hello Mike, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 29, 2022

I’ve had 8 different Lexus cars and trucks over the years I always bring them to this dealership because they treat me with integrity and fair mindedness! I highly recommend them More

by captainbrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, Albert Llaurado, Baird Swan, Michael Mullan
Report | Print
Mar 31, 2022 -

Lexus of Maplewood responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2022

Everyone was so friendly and helpful, they answered all of my questions and made sure I was totally satisfied with the work done on my car before I left More

by b1david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Sampair
Report | Print
Mar 31, 2022 -

Lexus of Maplewood responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Maplewood! We hope you continue to choose us for all your automotive needs! Take care!

March 14, 2022

I brought my vehicle in for some warranty work. I worked with Kyle and he was extremely helpful and communicated with me clearly and managed my expectations so I knew exactly what would happen and More

by Pfagerle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Towberman
Report | Print
March 12, 2022

The service went as expected, was easy to schedule and Thomas is always friendly to work with. More

by JHAGGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Report | Print
Mar 14, 2022 -

Lexus of Maplewood responded

Hi Jhaggar, it is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Lexus of Maplewood and we hope to see you again!

March 08, 2022

Clean, comfortable lounge for waiting and professional and helpful staff. My car was ready when they told me it would be done. Excellent experience. More

by pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Report | Print
Mar 10, 2022 -

Lexus of Maplewood responded

Hi Pam, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 07, 2022

I was very happy with my advisor, Jessica. I was also happy they found my water pump issue. Even though I called Saturday morning and was told I would get a call or text when the car was ready More

by Belzer truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica - Service
Report | Print
Mar 09, 2022 -

Lexus of Maplewood responded

Hi Belzer, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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