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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
659 Reviews

659 Reviews of Lexus of Maplewood - Service Center

Sort by
May 09, 2022

Bought a CPO 2014 GX460 in 2020. Our service reps Mike Mullen and Angel went out of their way to make sure we were satisfied with the work done. We are nearing the end of the 2 year More

by steve.grewenow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel (last name unknown), Michael Mullan
Report | Print
May 11, 2022 -

Lexus of Maplewood responded

Hello Steve, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 06, 2022

Quality work but today my routine maintenance took 2 hours. I had an appointment, too. More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali
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May 09, 2022 -

Lexus of Maplewood responded

Hello Barb, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 02, 2022

Courteous and prompt. My recall part was delayed but the great loaner car was perfect More

by Ssmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle in service
Report | Print
May 04, 2022 -

Lexus of Maplewood responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 01, 2022

The employees at maplewood are very friendly and take the time to make sure you get the service you expect. More

by jlaska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Zak
Report | Print
May 03, 2022 -

Lexus of Maplewood responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 28, 2022

Such nice people. Took us to Costco and picked us up! Very pleasant experience. Highly recommend! More

by Sue66lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Report | Print
Apr 29, 2022 -

Lexus of Maplewood responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 27, 2022

Wonderful service! Did a great job even though it was initially hard to figure out what was going on! More

by glohmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Pfeffer
Report | Print
Apr 29, 2022 -

Lexus of Maplewood responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 21, 2022

Great service, professional and helpful staff. They did a great job and I had a great experience More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Report | Print
Apr 23, 2022 -

Lexus of Maplewood responded

Hi Jim, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

April 20, 2022

I have had my Lexus since 2002. Every interaction I have had has been great. You have very competent people and they are gracious and kind to me!! I have recommended this dealership More

by maryannemichels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Clint Gage, Jakob Johnson, Megan Bogaczyk, Kimberly Kernstock
Report | Print
Apr 23, 2022 -

Lexus of Maplewood responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

April 19, 2022

They were timely and completed what was needed. The rest of the words are unnessary More

by Smithkkar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Report | Print
Apr 22, 2022 -

Lexus of Maplewood responded

Hello Smithkkar, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

April 15, 2022

Excellent service. Very accommodating to meet timeline for completion even with very busy day. Waiting area was comfortable and staff was very friendly. More

by Julie.tibke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Pfeffer
Report | Print
Apr 18, 2022 -

Lexus of Maplewood responded

Hello Julie, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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