Back

Lexus of Maplewood - Service Center

Maplewood, MN

4.6
656 Reviews

656 Reviews of Lexus of Maplewood - Service Center

Sort by
July 06, 2022

Lexus of Maplewood has no equal. It is the best dealership I have ever dealt with. Everyone at the dealership is a professional and it is a pleasure to take my car to them for serv More

by Hoper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Jul 08, 2022 -

Lexus of Maplewood responded

Hi Hoper, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Lexus of Maplewood!

July 02, 2022

Thomas Schultz is very nice, professional, friendly and great customer service. I would rate 10 out of 10 for me. More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Jul 04, 2022 -

Lexus of Maplewood responded

Hi, We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Safe travels!

June 24, 2022

Amazing dealership to go for service! The customer service is outstanding here! The staff is very experienced and they get your vehicle done in a timely manner! More

by STaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Jun 26, 2022 -

Lexus of Maplewood responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2022

Mike did a great job of explaining what was going to be done to my vehicle. How long it would take and the cost. More

by Homer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Jun 25, 2022 -

Lexus of Maplewood responded

Hello, here at Lexus of Maplewood, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

June 21, 2022

Don’t know much about dealership, but I good service from Kyle, the service rep. More

by cjadoonath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Jun 23, 2022 -

Lexus of Maplewood responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 21, 2022

Lexus of Maplewood has the most professional service team that I’ve experienced In many years of owning autos. They are quick to respond to any concerns I’ve raised and are good about keeping me up to date More

by Jms1257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Townerman
Jun 23, 2022 -

Lexus of Maplewood responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Maplewood as your first choice for all your vehicle needs.

June 21, 2022

Excellent staff and very nice waiting rooms. The personal always make you feel like you are the only customer in the building. More

by haroldhuber5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Jun 23, 2022 -

Lexus of Maplewood responded

Hi, we're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with.

June 18, 2022

Very nice people. To expensive. $60.00 and over two hours to rotate my tires. I will be buying tires somewhere else. More

by dwgiguere
Recommend Dealer
Yes
Employees Worked With
Angel
Jun 20, 2022 -

Lexus of Maplewood responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, Please contact our General Manager, Matt Meyer: Mmeyer@lexusofmaplewood.com, 651-415-2404 and we will do our best to make this better.

June 16, 2022

Service and repairs were done on a great time frame, vehicle was finished a day earlier then expected. More

by MKHAOPRASEUTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Jun 17, 2022 -

Lexus of Maplewood responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Maplewood as your first choice for all your vehicle needs. Safe travels!

Jun 18, 2022 -

MKHAOPRASEUTH responded

I’ve never had a bad experience bringing my vehicle to this dealership, very professional and will always keep coming back.

June 10, 2022

Service was awesome! Angel and Tom were brilliant! Best dealership period! Also they treat like family! More

by Yumissthang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel, Tom Schultz
Jun 10, 2022 -

Lexus of Maplewood responded

Hi, thank you so much for your feedback! Angel and Tom will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

...
17
...