Lexus of Maplewood - Service Center

Very friendly and great service. Service associates are well trained, knowledgeable & professional. They got me in and out on a Saturday! Service associates are well trained, knowledgeable & professional. They got me in and out on a Saturday! More

Service performed on our NXT done in just a few hours. Angel, our consultant, followed up with text confirming car pick up. Car was clean and ready to go. Excellent customer service. Angel, our consultant, followed up with text confirming car pick up. Car was clean and ready to go. Excellent customer service. More

Great dealership, great people, great vehicles, brevity is better the requiring fifteen words.two more :) is better the requiring fifteen words.two more :) More

Maintenance service was done in the time promised, was thorough and the price was what was expected. thorough and the price was what was expected. More

As always, friendly and knowledgeable service. The service rep pointed me to additional exterior paint cleaning and protection products. The service rep pointed me to additional exterior paint cleaning and protection products. More

Just for olí change I got a great service and personal were very polite and professional . Highly recommend for service your Lexus. were very polite and professional . Highly recommend for service your Lexus. More

They got me into my service early and did a great job delivering the car back to me - delivering the car back to me - More

Accommodating, warm, friendly. Made appointment at Lexus in Wayzatta, was able to get me in even-though the wait was long. Made appointment at Lexus in Wayzatta, was able to get me in even-though the wait was long. More

Ali, the sales/service advisor was great. However, the attendant who was on duty when I returned the loaner to pick up my car give me the worst customer service I've ever experienced at Lexu However, the attendant who was on duty when I returned the loaner to pick up my car give me the worst customer service I've ever experienced at Lexus. As usual, customers would wait in the vehicle & an attendant would approach. When I arrived he was attending to others & saw me, so I waited. When he was done, he went back to the desk & just stood there. I got out of the car to ask if he was waiting for someone else to attend to me, and he said "no, just leave the key in the car & go to your service advisor. They'll help you." Got in, Ali was busy with another customer but acknowledged me & asked her colleague to attend to me since she was busy. Both of them were excellent & I was out in no time. More

Mike is great to work with . He is informative and helpful. That is refreshing. service was timely. He is informative and helpful. That is refreshing. service was timely. More