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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
656 Reviews

656 Reviews of Lexus of Maplewood - Service Center

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September 13, 2022

Outstanding job by Tim Frederick and the New Vehicle prep team. Thank you for everything. More

by Kcnavis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Frederick
Sep 15, 2022 -

Lexus of Maplewood responded

Hi, thank you so much for your feedback! Tim will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 10, 2022

Staff were prompt and welcoming. Angel arranged to have Josh orient me to the phone features after the car appointment was completed. Offered water and coffee and asked if there wa More

by Bob M
Recommend Dealer
Yes
Employees Worked With
Angel , Michael Mullan
Sep 12, 2022 -

Lexus of Maplewood responded

Hi Bob, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

September 05, 2022

I was pleased with the service and courteous manner in which I was treated. I’ll continue to use Lexus of Maplewood as my service provider. More

by jmjphaneuf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Sep 09, 2022 -

Lexus of Maplewood responded

Hello there! Thanks for sharing your recent service experience with us. We hope you continue to choose Lexus of Maplewood as your first choice for all your vehicle needs. Our team is available should you require any extra help.

August 26, 2022

Excellant service. Reasonable prices. Keep you informed of your vehicles service progress. Can't beat the valet service picking up the vehicle at your home and deliv More

by rvandyke117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 29, 2022 -

Lexus of Maplewood responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2022

I took the car in for an electrical problem and it still is not solved. They took 2 hours and could not solve problem. Will consult someone else with a higher brain power. More

by flare92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Aug 30, 2022 -

Lexus of Maplewood responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 26, 2022

Another great experience at Lexus of Maplewood! Service is terrific and everyone is great. We’ve purchased several cars at this dealership and will continue to do so. We highly recommend them. More

by Boni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 30, 2022 -

Lexus of Maplewood responded

Hi Boni, thank you for your support! We're happy we could help. Thanks again for the recommendation, and have an amazing day!

August 24, 2022

My experience was 100 % positive solely due to my customer experience rep (Ali Dilger). She was kind, courteous, and very professional when handling my service needs. If I one’d a car dealership I wo More

by Dave.schneiderhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Dilger
Aug 27, 2022 -

Lexus of Maplewood responded

Hello, thank you for your kind review; we are happy to pass along your comments to Ali here at Lexus of Maplewood! We hope you continue to choose us for all your automotive needs! Take care!

August 12, 2022

Very good service and people is very nice. , technician knows problems and explain us the problem very clearly. More

by Johnjohnlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Borunda
Aug 14, 2022 -

Lexus of Maplewood responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Maplewood as your first choice for all your vehicle needs.

August 12, 2022

Needs and concerns were addressed professionally. Items were prioritized to take care of the urgent repairs. Transportation was provided to accommodate diagnostic and repairs More

by Emmanboh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Aug 15, 2022 -

Lexus of Maplewood responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Maplewood!

August 06, 2022

My service experience was outstanding. Angel was polite, friendly, helpful, and engaging. I could not ask for any more. More

by bklepperich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 08, 2022 -

Lexus of Maplewood responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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