Lexus of Maplewood - Service Center

Everyone is very friendly and helpful every time I visit. The facility is also very clean and inviting. The facility is also very clean and inviting. More

Always dependable. Always a good experience. Any questions or problems I have I choose going to this dealer. The service people are always very pleasant. It is always g Always a good experience. Any questions or problems I have I choose going to this dealer. The service people are always very pleasant. It is always great to wait with a beverage read or watch tv in a very comfortable environment. I have never been upset going to this dealer. More

The people at the dealership were prompt, and knowledgeable. They explained the things they needed to do in as much detail as I needed. I am new to Minnesota, was happy with the dealership and it knowledgeable. They explained the things they needed to do in as much detail as I needed. I am new to Minnesota, was happy with the dealership and its people and I will recommend them and return. More

I requested a quote for a replacement battery a few times via Lexus online. Received a call about a very engaging sales person wanting to sell me a car. However, I already have a Lexus and just looking for via Lexus online. Received a call about a very engaging sales person wanting to sell me a car. However, I already have a Lexus and just looking for service. Both Maplewood and Wayzata service departments totally suck! Like I’ll never buy another Lexus, as it’s way too burdensome and frustrating for even the simplest of maintenance…like wiper blades, battery, breaks. Every time they pressure me to buy a new vehicle. The sales person told me he would take care of ensuring I got a battery quote. That was 2 weeks ago…zero call to 2 requests. Don’t buy Lexus…I’ve regretted it ever sense. More

Mike did a great job taking care of and listening to my concerns. He took the time to show me how to use a feature i was confused about. concerns. He took the time to show me how to use a feature i was confused about. More

Compared to the service my daughter received at Cadillac a few days earlier, I would not take my car back to Lexus for service, if I could help it. Long waits to talk to service person, who was unfriendly, a few days earlier, I would not take my car back to Lexus for service, if I could help it. Long waits to talk to service person, who was unfriendly, and delay getting my car back when ready, left me frustrated. I love my car, and used to love the service there, but no more. More

Josiah Hass service was great and provide me a warm hospitality. Thank you so much! hospitality. Thank you so much! More

Michael was good, wait was long. The wait to see what fixes are needed is long. Staff could be friendly, even if it's not they're client. Smile goes a long way. Blond guy with long h The wait to see what fixes are needed is long. Staff could be friendly, even if it's not they're client. Smile goes a long way. Blond guy with long hair very friendly, not so much with the others. More

The service was prompt and the service employees were courteous. When I had questions, they were answered. courteous. When I had questions, they were answered. More

Professional, kind and informative was the experience I received and just kept things simple and easy received and just kept things simple and easy More