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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
659 Reviews

659 Reviews of Lexus of Maplewood - Service Center

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June 11, 2023

Ali was informative and polite. Explained services to be done. A very good experience. Thanks. More

by davidnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Dilger
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Aug 12, 2023 -

Lexus of Maplewood responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

June 11, 2023

Always kind and helpful, they provide exceptional service. From the moment I step in, their warm welcome and smiling faces make me feel special. They go above and beyond to assist customers, answerin More

by purerobus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lewis
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Aug 12, 2023 -

Lexus of Maplewood responded

Hi, we're glad to hear that everything was completed to your satisfaction, Purerobus! Please let us know if there is ever anything else we can assist you with.

June 07, 2023

Exceeded my expectations from Zach and the customer service agents to the repair individuals who worked on my car More

by Ggaalto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Kernstock
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Jun 14, 2023 -

Ggaalto responded

Zach and the customer service team exceeded my rxpectations

May 27, 2023

GREAT JOB! ALWAYS APPRECIATE THE GREAT CUSTOMER SERVICE AT LEXUS MAPLEWOOD. GOOD PEOPLE, NICE PLACE TO VISIT More

by LARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
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Aug 11, 2023 -

Lexus of Maplewood responded

Hi Larry, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 22, 2023

Very helpful with explaining work that is being done to car and time it will take to complete More

by Don Maier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
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Aug 11, 2023 -

Lexus of Maplewood responded

Hi Don, we're glad to hear you found our staff to be so informative and helpful. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Maplewood!

May 14, 2023

Excellent service! !! That’s unique in today’s lackluster non service oriented world. Bravo,bravo More

by Mark.heller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
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April 19, 2023

They were welcoming and performed my oil change and tire rotation without an appointment. Thanks! More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hammerschmidt
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April 17, 2023

Service tech was very knowledgeable and understood what maintenance I did/didn't want. Provided a loner also More

by Skyy155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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April 11, 2023

Great customer service with a very friendly staff. They provided timely updates as I waited. More

by Te
Recommend Dealer
Yes
Employees Worked With
Nick
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April 11, 2023

Ali was very easy to work with. She kept me informed via text the whole time. I was given a very nice loaner vehicle to drive while mine was at the Dealership. All was Good. More

by kjjagoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
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