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Lexus of Maplewood - Service Center

Maplewood, MN

4.6
656 Reviews

656 Reviews of Lexus of Maplewood - Service Center

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May 27, 2023

GREAT JOB! ALWAYS APPRECIATE THE GREAT CUSTOMER SERVICE AT LEXUS MAPLEWOOD. GOOD PEOPLE, NICE PLACE TO VISIT More

by LARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Aug 11, 2023 -

Lexus of Maplewood responded

Hi Larry, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

May 22, 2023

Very helpful with explaining work that is being done to car and time it will take to complete More

by Don Maier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Aug 11, 2023 -

Lexus of Maplewood responded

Hi Don, we're glad to hear you found our staff to be so informative and helpful. Please let us know if you have any additional questions about services you received and thank you again for choosing Lexus of Maplewood!

May 14, 2023

Excellent service! !! That’s unique in today’s lackluster non service oriented world. Bravo,bravo More

by Mark.heller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
April 19, 2023

They were welcoming and performed my oil change and tire rotation without an appointment. Thanks! More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hammerschmidt
April 17, 2023

Service tech was very knowledgeable and understood what maintenance I did/didn't want. Provided a loner also More

by Skyy155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
April 11, 2023

Great customer service with a very friendly staff. They provided timely updates as I waited. More

by Te
Recommend Dealer
Yes
Employees Worked With
Nick
April 11, 2023

Ali was very easy to work with. She kept me informed via text the whole time. I was given a very nice loaner vehicle to drive while mine was at the Dealership. All was Good. More

by kjjagoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
March 29, 2023

Service has been great and very rapid Thank you Mike Mullanfor taking care of me More

by jsdockman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mullan
Mar 31, 2023 -

Lexus of Maplewood responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!

March 24, 2023

Fast and efficient, lovely waiting room with a nice toasty fireplace, and friendly people. Car wash too More

by Rlapadat1
Recommend Dealer
Yes
Employees Worked With
Don’t remember the name
Mar 27, 2023 -

Lexus of Maplewood responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 18, 2023

Friendly staff. They have good communications with the techs. Waiting area is very comfortable. Good experience. More

by AVYoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Schultz, Michael Mullan
Feb 21, 2023 -

Lexus of Maplewood responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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