Lexus of Maplewood - Service Center

Maplewood Lexus is great goodbye and good luck with your future business bye bye b future business bye bye b More

Car serviced fine. I asked for some help with my GPS and iPhone blue tooth problem. I was told contact Jacob, he was unavailable. I left a note with receptionist but I asked for some help with my GPS and iPhone blue tooth problem. I was told contact Jacob, he was unavailable. I left a note with receptionist but was never contacted. I was there almost two hrs . .. Jeff did not try to solve the issue, fortunately the lady setting next to him helped to solve my problem More

I have 2 Lexus vehicles and I always go to Maplewood. But here’s the deal, the inside scoop if you will…ask for Ali. She goes above and beyond the call of duty! She’s fast efficient and gets straight to But here’s the deal, the inside scoop if you will…ask for Ali. She goes above and beyond the call of duty! She’s fast efficient and gets straight to the point. Let’s just say not everyone that works there is as qualified as Ali. She’s so good, honestly My fear is she’ll be poached from another dealership! More

The process was flawless. I will return to Maplewood for all my car care needs. Service advisor Jeff was awesome. I will return to Maplewood for all my car care needs. Service advisor Jeff was awesome. More

Lexus of Maplewood's service department was able to get me in & out very quickly in anticipation of an upcoming road trip. me in & out very quickly in anticipation of an upcoming road trip. More

My appointment was quick and I was on my way in about an hour. All of my questions were answered. hour. All of my questions were answered. More

Polite and helpful. Also app wasn't working and they were able to fix at their end in addition to service. Also app wasn't working and they were able to fix at their end in addition to service. More

Excellent in all respects - timeliness, status updates, quality and follow up. I give them the highest recommendation quality and follow up. I give them the highest recommendation More

The manager in charge on Saturday June 24th, was rude. He did not know how to deal with the Napleton Care agreement I prepaid when I bought my car. After the oil change was done they did not realized I wa He did not know how to deal with the Napleton Care agreement I prepaid when I bought my car. After the oil change was done they did not realized I was waiting in the waiting area and I had to come and ask if my car was ready. Additionally, they did not give me the usual summary after visit because the “system was down” More

Always friendly and efficient for any service needed. Nice atmosphere to sit and wait as needed. Nice atmosphere to sit and wait as needed. More