Lexus of Maplewood - Service Center

The process was flawless. I will return to Maplewood for all my car care needs. Service advisor Jeff was awesome. I will return to Maplewood for all my car care needs. Service advisor Jeff was awesome. More

Lexus of Maplewood's service department was able to get me in & out very quickly in anticipation of an upcoming road trip. me in & out very quickly in anticipation of an upcoming road trip. More

My appointment was quick and I was on my way in about an hour. All of my questions were answered. hour. All of my questions were answered. More

Polite and helpful. Also app wasn't working and they were able to fix at their end in addition to service. Also app wasn't working and they were able to fix at their end in addition to service. More

Excellent in all respects - timeliness, status updates, quality and follow up. I give them the highest recommendation quality and follow up. I give them the highest recommendation More

The manager in charge on Saturday June 24th, was rude. He did not know how to deal with the Napleton Care agreement I prepaid when I bought my car. After the oil change was done they did not realized I wa He did not know how to deal with the Napleton Care agreement I prepaid when I bought my car. After the oil change was done they did not realized I was waiting in the waiting area and I had to come and ask if my car was ready. Additionally, they did not give me the usual summary after visit because the “system was down” More

Always friendly and efficient for any service needed. Nice atmosphere to sit and wait as needed. Nice atmosphere to sit and wait as needed. More

Ali was informative and polite. Explained services to be done. A very good experience. Thanks. Explained services to be done. A very good experience. Thanks. More

Always kind and helpful, they provide exceptional service. From the moment I step in, their warm welcome and smiling faces make me feel special. They go above and beyond to assist customers, answerin service. From the moment I step in, their warm welcome and smiling faces make me feel special. They go above and beyond to assist customers, answering questions and offering expert advice. Their efficiency is remarkable, with minimal wait times and smooth transactions. I am truly grateful for their quick and efficient service. Overall, their commitment to customer satisfaction is evident, and I highly recommend their exceptional service. More

Exceeded my expectations from Zach and the customer service agents to the repair individuals who worked on my car service agents to the repair individuals who worked on my car More