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Lexus of Maplewood

Maplewood, MN

4.6
1,084 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,084 reviews

September 15, 2017

Great experience Service done without a problem. Customer since 2006. All expectations have been met. Quality of work has been excellent. Kind of pricey but worth it. More

by Gasguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Sep 18, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review. Your experience means a lot to us so we are able to continue improving the way we do business. We are thrilled you have great experiences with Lexus of Maplewood and we hope to see you back again soon. Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 15, 2017

These guys are phenomenal! The service team at Lexus of Maplewood are the best!!?i came in for routine maintenance and Mike took care of everything. Adding value all along the w More

by Big Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Jensen, Tim Stearns, Matt Saunders, Michael Altinsoy
Sep 18, 2017 -

Lexus of Maplewood responded

Thank you for such a great review! We greatly appreciate your business and are thrilled you enjoyed visiting Lexus of Maplewood! If there is anything else we are able to help you with, please let me know. Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 15, 2017

Outsanding service. We were traveling through the area and had a problem. They got us right in and out in 1 hour. From the guy who checked us in, to the service advisor, More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Sep 18, 2017 -

Lexus of Maplewood responded

We were more than happy to help get your vehicle back in working order! We appreciate the review and we hope you have a safe journey home! If there is anything else we are able to assist you with, please feel free to call! Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 15, 2017

Great service Always on time, helpful and reliable. Comfortable place to hang out while waiting for service, though loaners are always available too. Someone even t More

by Tobit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Smith
Sep 18, 2017 -

Lexus of Maplewood responded

Thank you for this great review! We were more than happy to sync your phone, in fact we have technology specialists who are available and give free appointments if you ever have a question on your vehicle! Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 14, 2017

Vehicle purchase Had a wonderful experience with Matt and the whole team. Thanks for the amazing customer service! Looking forward to working with your dealership in t More

by #lovinmylexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Saunders
Sep 15, 2017 -

Lexus of Maplewood responded

We greatly appreciate these comments and your business. Thank you for choosing to buy from Lexus of Maplewood! Please feel free to contact me if there is anything else we are able to assist you with. Matt Koehnen | General Sales Manager | 651-415-2404.

September 14, 2017

Great Helpful Service New Car Sought info online. Clint reached out in a professional helpful way (not pushy or annoying). Attitude is how can I help you. Provided all requested More

by SB777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Peña, Clint Gage, Kit Bolton
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for such a great review. Clint and the rest of our sales team strive to make sure each customer feels like a guest and is treated with the highest level of professionalism. We are thrilled that your experience was great, and that Clint was able to get you a great vehicle. If there is anything else we are able to help you with, please let me know. Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 14, 2017

Job well done-service department. Service employee Michael Altinsoy was excellent. His initial greeting made you feel at ease and welcomed. He was very polite, courteous, and professio More

by Eunie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Altinsoy
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review! I will be sure to pass this along to Tim and Michael! If there is anything else we can do for you, please let me know. Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 14, 2017

Total Satisfaction My experience with Lexus of Maplewood has been fist-rate from its experienced staff to its comfortable environment. They do what they say and usually More

by RJT53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Sep 15, 2017 -

Lexus of Maplewood responded

We are thrilled our service appointment was promptly taken care of and service met your expectations. I will be sure to share thie review with Tom, and please feel free to reach out if there is anything else we are able to help you with. Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 14, 2017

Love Lexus of Maplewood Clint was the perfect salesman. He was personable and professional but not pushy or over the top...great guy! Love the dealership atmosphere. I defini More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Gage
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review and how helpful Clint was during your purchase! We greatly appreciate your business and hope to see you back soon! Matt Koehnen | General Sales Manager | 651-415-2404.

September 14, 2017

Excellent customer Service Extremely satisfied with their customer service!! Next vehicle purchase will be here!!! Dan is very professional and always available to answer my qu More

by Parris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hjermstad
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for leaving such a great review! If there is anything else we are able to help you with, please let me know. Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

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