Lexus of Maplewood

Amazing Because I gave them.what I was looking for the price I wanted to be. They found me what I was looking for quickly and got it all taken care of Because I gave them.what I was looking for the price I wanted to be. They found me what I was looking for quickly and got it all taken care of More

Service Visit - 1st Time It was a positive experience from the moment i got there. I was greeted by Baird who did a great job of handling my concerns as well as making my firs It was a positive experience from the moment i got there. I was greeted by Baird who did a great job of handling my concerns as well as making my first visit to maplewood lexus pleasant. More

Amazing Experience Nothing better than dealing with Lexus of Maplewood. Both Clint and Jorge were helpful, no-pressure, no gimmicks sale, very thorough in the process. R Nothing better than dealing with Lexus of Maplewood. Both Clint and Jorge were helpful, no-pressure, no gimmicks sale, very thorough in the process. Recommend to anyone looking for a great purchase and experience. More

Excelent experience. Mike Mullen in the service department was very helpful. The service work was done very quickly and the car was ready when promised. The car was also Mike Mullen in the service department was very helpful. The service work was done very quickly and the car was ready when promised. The car was also cleaned before pickup. More

recall satisfaction I had my 350RX towed into the dealership with a recall item failure and accessory damage. They helped me with customer service to cover the repairs i I had my 350RX towed into the dealership with a recall item failure and accessory damage. They helped me with customer service to cover the repairs in full! They.were great including the courtesy vehicle. More

Fantastic Friendly and polite people, great customer service, and a clean and comfortable waiting area. Have been to nearby Mercedes and Audi dealers and their Friendly and polite people, great customer service, and a clean and comfortable waiting area. Have been to nearby Mercedes and Audi dealers and their service departments are nowhere near the professional service at Lexus More

Poor customer service Jeremy and the sales team lack communication and customer service. I highly suggest you buy elsewhere. They have very unethical and bad business pract Jeremy and the sales team lack communication and customer service. I highly suggest you buy elsewhere. They have very unethical and bad business practices that you don't see today and I thought only existed back in the 80's More

Wasn’t provided with the service I requested I scheduled an appointment to have regular maintenance and to fix an issue with the cooling seats. Only the regular maintenance was done. Now I ha I scheduled an appointment to have regular maintenance and to fix an issue with the cooling seats. Only the regular maintenance was done. Now I have to go back at a later date to get the issue resolved. I haven’t had a good experience at this dealership this far since purchasing my RX in august of 2016. More

Did not address my concern about the wiper but readily comp However did not fix the problem with the automatic wiper that I specifically said was an issue. Why not? Concerns need to be addressed promptly However did not fix the problem with the automatic wiper that I specifically said was an issue. Why not? Concerns need to be addressed promptly More

Recall for airbag replacement This was my first visit and I was very impressed with those who answered the phone right away. I worked with Michael Mullins. He had EXCELLENT custom This was my first visit and I was very impressed with those who answered the phone right away. I worked with Michael Mullins. He had EXCELLENT customer service, clear communication. I was very impressed with the promptness of the service, explanations, etc. The waiting area was amazing. The loaner car was very nice. I came up from Rochester but the way I was serviced made it a very worthwhile trip! Thank you! More