Lexus of Maplewood

Great team here. Started with my salesman, Matt Saunders. Right from the get go he was straight forward with us. Then when we got to the financing, Jorge Pena was the best. Overall a fantastic experience. I Right from the get go he was straight forward with us. Then when we got to the financing, Jorge Pena was the best. Overall a fantastic experience. I highly reccomend them and they will be my first stop for my next vehicle. More

This is our fourth Lexus RX purchased thru this dealership. During this time I have had wonderful customer service in all facets of the dealership. This last experience (May) was slightly differen dealership. During this time I have had wonderful customer service in all facets of the dealership. This last experience (May) was slightly different because we had equipment(hand controls)switched from the old Lexus to the new Lexus. This expense was covered by Lexus thru their mobility assistance program. Our salesperson Christine was very helpful. While she didn't need to "sell" us the car, she delivered the car to our house when all the equipment switching was done and spent quite a bit of time with me going over all the bells and whistles this particular model had. She has followed-up with us to make sure all is going well. Thanks Christine! More

Lexus of Maplewood--Friendly! Responsive! Informative! Fair! Thoroughly enjoyable experience. The Lexus ES 350 was certified, clean, and handed over to us with all mechanics updated and safe! This is serv Fair! Thoroughly enjoyable experience. The Lexus ES 350 was certified, clean, and handed over to us with all mechanics updated and safe! This is service to satisfy even the pickiest buyer. Very glad that we chose a Lexus and with Greg Carlini's help, well, a true professional. Thank you. Ken and Terri Kurita More

Our family had worked with Slater Lampman at a dealership in our hometown. And, it was such a thrill to find him and work with him again! And, I will continue to work with Slater! Many thanks, Lexus of Maple in our hometown. And, it was such a thrill to find him and work with him again! And, I will continue to work with Slater! Many thanks, Lexus of Maplewood! I will recommend Slater and Lexus of Maplewood to all!!! More

We are from North Dakota & attended the Minneapolis car show. We stopped at the Lexus booth as we were interested in a new Lexus RX350 or ES350. Joseph Petrusa and Christine Bouquet were both working car show. We stopped at the Lexus booth as we were interested in a new Lexus RX350 or ES350. Joseph Petrusa and Christine Bouquet were both working at the car show and Joseph introduced us to Christine to answer any questions we had about the vehicles. We told her we were from out of state & would like to test drive the vehicles at some point. Christine offered to meet us at the dealership after her shift at the car show was over which we thought was extremely nice as it was late on a Saturday afternoon. We drove the vehicles and decided we were interested in the ES350. We were treated very kindly and professionally by Christine and Joseph each time we visited the dealership and worked through the purchasing process. After the purchase was made I took a bus from North Dakota to Minneapolis to pick up our new vehicle. Christine picked me up at the depot and took as much time as I needed to go over all the features of the vehicle. She has also followed up with us numerous times to see how we like our new car and if we have any questions or issues. I would definitely recommend her to anyone looking to purchase a Lexus vehicle. We have been very happy with the whole experience. Also, the service department has been fantastic to work with at Lexus of Maplewood. More

Randy Rucker was extremely polite and knowledgable of the product being sold as used. Randy provided an absolute no pressure and very comfortable experience. We drove multiple vehicles and were given ample product being sold as used. Randy provided an absolute no pressure and very comfortable experience. We drove multiple vehicles and were given ample time to review and discuss each. I live 1 hr and 20 minutes from the dealership. I feel it was a good decision to buy our 2009 Lexus RX350 from Lexus of Maplewood. More

We would request Christine in the future. She was very personable, thorough and efficient. We enjoyed our sales experience and know we can call her anytime in the future with additional questions we may personable, thorough and efficient. We enjoyed our sales experience and know we can call her anytime in the future with additional questions we may have. Thank you Christine for your help. More

Our experience in purchasing a pre owned Lexus was incredible. We were treated with the utmost professionlism from the receptionist to the manager to the sales person to the finance person. It w incredible. We were treated with the utmost professionlism from the receptionist to the manager to the sales person to the finance person. It was a very hot day - we were asked if we would like water or refreshments by a minimum of 6 people in the short time we were there. It was obvious that everyone cared. We were purchasing a pre owned vehicle - not an expensive new one. We felt that we were treated just like anyone else that would be purchasing a more expensive vehicle. Randy Rucker the salesman who worked with us, did a great job pointing out features of the vehicle we purchased. Also comparing the Lexus to other vehicles we were contemplating purchasing. Mike Jensen, the manager, was very professional and caring finding us a vehicle in the price range we were looking at and the features we needed in a vehicle. We would definitely recommend this dealership. Darlene Schwartz More

I went in to the dealer early in my process and John approached me immediately to offer assistance. During the time we were there, he answered every question we had even if he had to search out the ans approached me immediately to offer assistance. During the time we were there, he answered every question we had even if he had to search out the answers. We looked at two very different vehicles and John was happy to have us test drive both to help with the decision. He allowed the time for my husband and I to have private discussions as well. John is one of the best sales men I have ever worked with. I am holding off on my purchase until next year and I will definitely make sure to work with John again when the time is right. More

This is my first Lexus. I have bought Volvo's, Audi and Honda's the past 35 years. Greg Carlini was good resource of information. I informed him I only had so much money to spend and what my minimum requir Honda's the past 35 years. Greg Carlini was good resource of information. I informed him I only had so much money to spend and what my minimum requirements were for a vechical. I informed Greg I was looking at the Acura TL and we discussed both cars. After test driving both and looking at simular cars (ES-350) at Wayzata Lexus Greg found the car I wanted at my price point. I would recommend Maplewood Lexus and Greg to my friends. In fact, since getting my car last week a buddy of mine wants to start the "Used Car Shopping Experience" and asked for Greg's phone number. Matt Rizzo Oakdale, MN More