Lexus of Maplewood

Great service I find Lexus-Maplewood service very friendly and accommodating. They helped me determine which maintenance services my car really needed. I highly rec I find Lexus-Maplewood service very friendly and accommodating. They helped me determine which maintenance services my car really needed. I highly recommend their service dept. More

Professional, timely service Thomas was very professional and worked with me in a timely manner. The wait time was good even though it was very busy in the service department. Onc Thomas was very professional and worked with me in a timely manner. The wait time was good even though it was very busy in the service department. Once they did a diagnostic check, he was able to find a loaner for me even though it was late morning and most were already assigned. The problem was fixed in around 3 hours. More

Completed my service I have driven a Lexus since 1998. I have gone to this dealership that long. I have dealt with many service techs and I used to feel like family. Not I have driven a Lexus since 1998. I have gone to this dealership that long. I have dealt with many service techs and I used to feel like family. Not anymore. They are all new every time I go out there. The service I had done took almost a week to complete due to parts being ordered. I understand I have s 10 year old car and it needs repairs. Just didn't care for the long wait and the impersonal treatment. Lexus used to be so great!!! More

Great experience We bought an RX 350 from Matt this Fall. He was very helpful, knowledgeable and patient as we worked through our decision. I would recommend him and t We bought an RX 350 from Matt this Fall. He was very helpful, knowledgeable and patient as we worked through our decision. I would recommend him and the dealership. We were very satisfied. More

Excellent customer service Jay was exceptional! he was very accomodating and patient as I took forever to decide on which color to go with, I didn't feel pressured at all. Every Jay was exceptional! he was very accomodating and patient as I took forever to decide on which color to go with, I didn't feel pressured at all. Everyone was very nice here. Jay really went out of his way to make my experience a pleasant one. I love my RX 350. If you're in the market for a pre-owned Lexus and you want great customer service, go to maplewood and ask for Jay. More

Exceptional Customer Service! The Lexus dealership in Maplewood is a first class facility with exceptional customer service from the moment you walk in the door. We worked with Cli The Lexus dealership in Maplewood is a first class facility with exceptional customer service from the moment you walk in the door. We worked with Clint Gage, who provided that same exceptional service throughout the entire process of finding and buying a car. Clint is very knowledgeable, easy to talk to and took the extra time to understand what we were looking for in a vehicle. We ended up purchasing the NX model and absolutely love it. Clint, thanks for the above and beyond customer service experience! More

Great service from Matt! I recently bought an RX350 from Matt at Lexus of Maplewood. He was very helpful, knowledgeable and professional. I appreciated that he took the time t I recently bought an RX350 from Matt at Lexus of Maplewood. He was very helpful, knowledgeable and professional. I appreciated that he took the time to explain all the features of my new car. The whole process went very smoothly and I couldn't be happier with my new RX! More

Dan Oanes Dan dis a great job -- not only in sales but in after sales service. Very thorough and professional. He knows his stuff, especially the electronics. Dan dis a great job -- not only in sales but in after sales service. Very thorough and professional. He knows his stuff, especially the electronics. More

Great experience, great car We purchased a new RX 350 after a long period of looking for a new SUV. As a former BMW X5 owner we were having a difficult time finding a vehicle tha We purchased a new RX 350 after a long period of looking for a new SUV. As a former BMW X5 owner we were having a difficult time finding a vehicle that really met all of our requirements. In addition and as important to getting a great vehicle we were looking for the customer experience in which we would feel like as valued a customer after our purchase as we were as a potential buyer. We found both at Lexus of Maplewood starting with a sales associate in Sara Wienke who worked very hard in to help us understand the customer experience offered by Lexus of Maplewood and detrrimine the right vehicle and options that met our wants and needs. Sara and the dealership have made the purchase and the after purchase experience just what we were seeking. Love our RX. More

Excellent experience! We purchased a certified pre-owned is250. Our sales person, Max, was great to work with. He was there from start to finish through the process. Cou We purchased a certified pre-owned is250. Our sales person, Max, was great to work with. He was there from start to finish through the process. Could not be happier with the vehicle, service, and attention we received! More