Lexus of Maplewood

Dan Oanes Dan dis a great job -- not only in sales but in after sales service. Very thorough and professional. He knows his stuff, especially the electronics. Dan dis a great job -- not only in sales but in after sales service. Very thorough and professional. He knows his stuff, especially the electronics. More

Great experience, great car We purchased a new RX 350 after a long period of looking for a new SUV. As a former BMW X5 owner we were having a difficult time finding a vehicle tha We purchased a new RX 350 after a long period of looking for a new SUV. As a former BMW X5 owner we were having a difficult time finding a vehicle that really met all of our requirements. In addition and as important to getting a great vehicle we were looking for the customer experience in which we would feel like as valued a customer after our purchase as we were as a potential buyer. We found both at Lexus of Maplewood starting with a sales associate in Sara Wienke who worked very hard in to help us understand the customer experience offered by Lexus of Maplewood and detrrimine the right vehicle and options that met our wants and needs. Sara and the dealership have made the purchase and the after purchase experience just what we were seeking. Love our RX. More

Excellent experience! We purchased a certified pre-owned is250. Our sales person, Max, was great to work with. He was there from start to finish through the process. Cou We purchased a certified pre-owned is250. Our sales person, Max, was great to work with. He was there from start to finish through the process. Could not be happier with the vehicle, service, and attention we received! More

Was worth the four hour drive! I had been thinking of buying a new car for several months, but couldn't decide on what type of SUV to purchase. My son-in-law suggested a Lexus. I wa I had been thinking of buying a new car for several months, but couldn't decide on what type of SUV to purchase. My son-in-law suggested a Lexus. I was hesitant because the closest dealership was four hours away from home in northern MN. I had connected with Clint via email to ask about a vehicle and the next day made the road trip down. I left with a new Lexus and I love it! Clint was patient with me and my family as we asked a lot of questions. He never acted like we were bothering him and we had his full attention. His great customer service was the icing on the cake of a great experience and day! More

Satisfaction My wife purchased a new 2014 RX 350 from Lexus of Maplewood in December of 2013. We spent several weekends having my wife drive a lot of suv's to find My wife purchased a new 2014 RX 350 from Lexus of Maplewood in December of 2013. We spent several weekends having my wife drive a lot of suv's to find the one she liked best. Most dealers are tone deaf regarding women buying their own cars. Even after we stated my wife wanted to buy a new car, many of the people at other dealerships would talk to me largely ignoring my wife. At Lexus of Maplewood, Sara and my wife connected quickly. Sara guided my wife through the whole process and turned a looker into a buyer. We have been satisfied with my wife's car and this dealership ever since. Recently the Twin Cities Business Journal had a "Best of" insert in their monthly magazine. Lexus twin cities dealerships were rated highest. (Great choice). On 10/7/16 my wife had a 50,000 mile service done at Maplewood. Sue Dale, our service advisor handled that for us efficiently as well as with great attention to detail. Because we like my wife's car a lot, she is not likely to buy another new car soon. Regardless, we look forward to future dealings with Lexus of Maplewood. Sue & Mark Brown Shakopee, MN More

THE MOST HONEST DEALERSHIP IN MINNESOTA! I purchased a preowned Lexus last year. I live north of the cities so Maplewood is quite a drive. For convenience, I made the mistake of having my oi I purchased a preowned Lexus last year. I live north of the cities so Maplewood is quite a drive. For convenience, I made the mistake of having my oil changed at a dealership in Forest Lake. The next day my engine light came on so I took it back to them. They informed me that the problem was going to cost me $1856.00. I drove it to Lexus of Maplewood for a confirmational opinion. They were friendly and professional as could be and extremely thorough. The service manager came out and said, "Your vehicle's ready, handed me my statement of what was done, and at the bottom it said: TOTAL: NO CHARGE! I asked him what it was and he said; Whoever changed your oil last didn't put your seals back on, so all your oil was leaking out. Oh, and by the way sir, the oil they put in your vehicle was "USED OIL AND FILTHY AS MUDD!" Needless to say, he strongly recommended I never take my Lexus back there again, shook my hand, wished me a good day, and said: "Come back real soon!" I said: "You can be assured of that!" It seems that honesty is getting much harder to find these days, but when you find a place like Maplewood Lexus, you can be totally confident you're in good hands!! Thanx a mill you guys! Bodine Billy. (BILLY BODINE) More

Worst Experience Ever Worst experience ever!! Do not trust them. Recently promoted Jeremy Mertes (Used Sale Manager) is a snake full of lies. I purchased a Toyota Sequoia f Worst experience ever!! Do not trust them. Recently promoted Jeremy Mertes (Used Sale Manager) is a snake full of lies. I purchased a Toyota Sequoia from him and I had to dump it and eat $3500 after owning it less than 60 days because of the laundry list of issues. This is after all of his sale lies and eating it on the trade (not included in the $3500 above) for this so called "amazing sequoia that passed all rigorous inspections" "we stand behind it". And when I called him about the issues after driving 60 miles, he didn't bother answer or reply - just ignored me. Don't buy here.. there are other places with better quality. More

Lexus E350 Luxurious experience. Very professional staff all the way through from vehicle selection, purchase, financing, all the way through delivery. Learnin Luxurious experience. Very professional staff all the way through from vehicle selection, purchase, financing, all the way through delivery. Learning how to use all the new technology! More

Most Trusted Dealership in Minnesota Last week I purchased my 4th vehicle from Lexus of Maplewood ---- the most trusted car dealership in my opinion based on years of innumerable excellen Last week I purchased my 4th vehicle from Lexus of Maplewood ---- the most trusted car dealership in my opinion based on years of innumerable excellent experiences. Their Profound Commitment to excellent customer service is Matchless! They stand behind their word and go out of their way to make things easier for customers for which we are very Grateful. And they also stand behind the beautifully engineered and most Reliable Lexus vehicles! I have always found the price of vehicles at Lexus of Maplewood very reasonable/competitive! The Peace of Mind that comes due to Confidence and Trust at this dealership is Priceless! They've earned it over the years and we can count on them! I am so very thankful and have tremendous respect for the courteous team members at Lexus of Maplewood. I love my new RX-350AWD --- the purchase process and the vehicle --- all magical! Many Heartfelt thanks to the absolute outstanding management and staff at Lexus of Maplewood for being there for us 100% over the years! More

Made the process great My wife and I purchased a car from Dan this year and he made the process very easy and found us the exact car we were looking for. He worked to answer My wife and I purchased a car from Dan this year and he made the process very easy and found us the exact car we were looking for. He worked to answer all of our many questions even after our purchase. More