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Lexus of Maplewood

Maplewood, MN

4.6
1,084 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,084 reviews

September 14, 2017

Very professional and friendly The best service and treatment I have had ever at a car dealership. Very friendly and great job they did. Definitely recommend and use again. Than More

by Babak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Frederick, Baird Swan, Bobby Amiraslani
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for writing this review! We are thrilled you had a great experience and are enjoying your new vehicle! Please let us know if we can answer any questions! Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 14, 2017

Great service and great Lexus employees Courteous employees and a joy to work with. My service was to take a few hours and was given a loaner and I was on my way This is a top notch deale More

by Sue03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Altinsoy
Sep 15, 2017 -

Lexus of Maplewood responded

Sue, thank you for writing this review. We are happy you enjoyed your loaner and everything went well with your service appointment. Making sure our customers are not stuck at the dealership is very important, and we will always do what it takes to make sure you have a ride to anyplace you need. Please feel free to reach out if there is anything else we can help you with. Sincerely, Sean Olson | Service Manager | 651-494-6832.

September 13, 2017

Good experience Overall good experience pricing was fair, Slater went through the vehicle on a how to operate everything. Vehicle was clean and ready to go. Complet More

by jemuwissen
Recommend Dealer
Yes
Employees Worked With
Slater Lampman, Mario Scampoli
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for such a great review! We hope you love your new car and please do not hesitate to reach out if there is anything else we are able to do for you! Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

September 13, 2017

Great job as usual Been at the dealership for years and they've always taken great care to be ready and get you in and out. I really miss my service rep that took care o More

by LexusDriver04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gloria McDonald, James Smith
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review and recognize great members of our sales team! Staff at Lexus are highly trained to make sure that you receive the best level of care possible, regardless of the vehicle you wish to purchase or are having serviced. We greatly appreciate your business and hope to see you back again soon! Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404,

September 12, 2017

Prompt and responsive. The service agent was courteous and kind. I was very impressed with his knowledge and desire to make my experience pleasing. Overall I would highly re More

by Deanc718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Stearns
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for taking the time to write this review. Our service staff strive to make sure you feel comfortable and enjoy your experience while your car is being worked on. If there is anything else we are able to assist you with, please let me know. Sean Olson | Service Manager | 651-494-6832.

September 12, 2017

5,000 mi oil change Our service experience was very timely and professional. Very satisfied.service advisor explained everything that was done and advised us regarding ou More

by Lexus momma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Mullan, Slater Lampman
Sep 15, 2017 -

Lexus of Maplewood responded

We greatly appreiciate this review, and are happy you had a great experience. Please keep us updated on the noise! We are more than happy to replace anything and keep your car in top working condition. If you have any questions, please feel free to give me a call. Sean Olson | Service Manager | 651-494-6832.

September 02, 2017

When you have a great product. You let it sell itself. Super helpful staff. low pressure. Incredibly respectful of my wife and my time. They always treat us well, whether we're brin More

by Montebrendon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oanes, Justin Dosdall, Megan Meier
Sep 15, 2017 -

Lexus of Maplewood responded

Thank you for such a great review. We are thrilled that Megan, Dana and Justin were able to meet and exceed all of your needs. Making our customers feel like a guest in our home is our top priority! If there is anything else we are able to help you with, please feel free to call me. Sincerely, Mike Jensen | General Manager | 651-483-6111.

September 01, 2017

New car Good car Good finance help Good technology help Good service Good help Good price Clean facility Good staff Overall experience Very nice g More

by EshaMansi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Wienke, Kit Bolton, Justin Dosdall
Sep 12, 2017 -

Lexus of Maplewood responded

Thank you for so many great comments! We are thrilled you had a great experience and look forward to your next visit Sincerely, Sean Olson | Service Manager | 651-494-6832.

August 30, 2017

Maplewood Lexus service appt Well treated at Maplewood Lexus by service tech Noah. Work was spelled out quickly & clearly. As a new owner of a Lexus, got a few minutes of his time More

by RHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noah Stearns
Sep 08, 2017 -

Lexus of Maplewood responded

Thank you for leaving this review, and mentioning how helpful Noah was. We are thrilled you had a good experience and hope to see you at an upcoming New Owner Welcome event! If there is anything else we are able to help you with, please let me know. Sincerely, Sean Olson | Service Manager | 651-494-6832.

August 27, 2017

Great Service I came in on a Saturday morning to schedule an oil change. Tom Schultz got me taken care of right away. Even got me out of there with a loaner in time More

by Lexus06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Schultz
Aug 28, 2017 -

Lexus of Maplewood responded

Thank you for such a great review! Making sure our customers are able to continue their daily schedule is very important to us, and we were more than happy to get you a loaner car for your appointments. We appreciate your business and hope to see you back soon! Sincerely, Matt Koehnen | General Sales Manager | 651-415-2404.

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