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Lexus of Maplewood

Maplewood, MN

Overview
Reviews
Vehicles
4.6
1,089 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,089 reviews

February 20, 2025

Simply beyond First Class Service My battery died on an extremely cold day in MN and started talking with Lexus Wayzata and ended up getting battery replaced by MapleWood. Britanni was so kind and was conc More

by chutinstar57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britanni Paul and others
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Feb 23, 2025 -

Lexus of Maplewood responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Very responsive and very thorough in the explanation of the problems with why the car was not Also very timely with the repairs, and the ability to borrow a loaner car. Thanks so much, Zach❣️ More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Feb 18, 2025 -

Lexus of Maplewood responded

Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

January 14, 2025

Excellent Good customer service . Bob was courteous and very helpful. Tech support was good. Work performed timely. More

by Margarita Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
Report | Print
Jan 16, 2025 -

Lexus of Maplewood responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Maplewood as your first choice for all your vehicle needs. Thank you, and have a fantastic day!

January 13, 2025

Maplewood Lexus is the Absolute best . I love having Doug Pfeffer take care and service my vehicle. Every At the dealership is very professional. More

by Greg R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Pfeffer
Report | Print
Jan 14, 2025 -

Lexus of Maplewood responded

Hi Greg, thanks for your great review, and for giving our dealership such a five star rating! Have a wonderful day!

January 12, 2025

Great experience for the first service with my new Lexus. Thank you. It was too cold to have car washed so they filled my gas. More

by jeannefelten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Jan 14, 2025 -

Lexus of Maplewood responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 29, 2024

Everyone is very helpful. It is very helpful to have someone personally assist us with connecting our phones. More

by Lweiss
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint
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Jan 01, 2025 -

Lexus of Maplewood responded

Hello, we're happy you found our staff to be helpful during your experience here at Lexus of Maplewood. Feel free to reach out to us if you need anything. Have a wonderful day.

December 23, 2024

Bob was very friendly, knowledgeable and helpful. he explained everything and greeted me with a smile. Lexus has top notch service at this dealership! Thank you Bob. More

by Raj Singh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Dec 25, 2024 -

Lexus of Maplewood responded

We're glad to hear our Staff took such great care of you, Raj! We hope we can continue to be of service to you down the road!

December 11, 2024

Although there were some misunderstandings with the dealer, we were able to resolve the problem in the end and so we are satisfied! More

by Hung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Frederick
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Dec 13, 2024 -

Lexus of Maplewood responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

December 11, 2024

I received some great insights on tire & wheel selection at Maplewood Lexus during my visit today. More

by hollandjohnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
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Dec 13, 2024 -

Lexus of Maplewood responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Maplewood as your first choice for all your vehicle needs.

December 09, 2024

I had a great experience at Lexus Maplewood they were very kind, efficient and went above and beyond! More

by Sndyhanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 12, 2024 -

Lexus of Maplewood responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

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