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Lexus of Maplewood

Maplewood, MN

Overview
Reviews
Vehicles
4.6
1,094 Reviews
We promote customer satisfaction in everything we do, an attitude reflected by our designation as an Elite of Lexus dealer. As part of the Napleton Automotive Group, Lexus of Maplewood has a wide selection of New & Pre-Owned luxury vehicles. View our vehicle inventory online or visit our showroom to see our fine selection in person. Lexus of Maplewood is located right off HWY 61 and just south of I-694. Please view our model showcase to compare features on new Lexus luxury sedans, SUVs and hybrids.
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3000 US-61

Maplewood, MN

55109

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Showing 1,094 reviews

March 31, 2025

The sales person Ray was very efficient, helpful, and knowledgeable. He took care of all of our needs. More

by Dan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray
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Apr 05, 2025 -

Lexus of Maplewood responded

Hi Dan, thank you so much for your feedback! Ray will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

March 31, 2025

They were great. Easy process. Informative and complete. Second time I bought a vehicle from Lexus of Maplewood More

by laberge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clint
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Apr 05, 2025 -

Lexus of Maplewood responded

Hi Laberge, thanks for your great review, and for giving our dealership such a high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2025

I had a great experience workin with Maurice in service on a set of custom wheels and new, larger tires! More

by John Holland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maurice
Report | Print
Mar 28, 2025 -

Lexus of Maplewood responded

Hi John, thank you for your support! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2025

My sales person Dan Oanes did a great job streamlining the negotiations and sales process. Great experience with paperwork and loan keeping things as simple as possible. Everyone was very accommodating. More

by djwatters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Oanes
Report | Print
Mar 25, 2025 -

Lexus of Maplewood responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2025

Very happy with Courtney Rambo our sales person and everybody else we interacted with All seemed very knowledgeable with the product Dealership was outstanding More

by fmvento
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Courtney Rambo, Silvio Abea
Report | Print
Mar 19, 2025 -

Lexus of Maplewood responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you have a great day!

February 20, 2025

Simply beyond First Class Service My battery died on an extremely cold day in MN and started talking with Lexus Wayzata and ended up getting battery replaced by MapleWood. Britanni was so kind and was conc More

by chutinstar57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Britanni Paul and others
Report | Print
Feb 23, 2025 -

Lexus of Maplewood responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Very responsive and very thorough in the explanation of the problems with why the car was not Also very timely with the repairs, and the ability to borrow a loaner car. Thanks so much, Zach❣️ More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Feb 18, 2025 -

Lexus of Maplewood responded

Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

January 14, 2025

Excellent Good customer service . Bob was courteous and very helpful. Tech support was good. Work performed timely. More

by Margarita Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Jan 16, 2025 -

Lexus of Maplewood responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Lexus of Maplewood as your first choice for all your vehicle needs. Thank you, and have a fantastic day!

January 13, 2025

Maplewood Lexus is the Absolute best . I love having Doug Pfeffer take care and service my vehicle. Every At the dealership is very professional. More

by Greg R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Pfeffer
Report | Print
Jan 14, 2025 -

Lexus of Maplewood responded

Hi Greg, thanks for your great review, and for giving our dealership such a five star rating! Have a wonderful day!

January 12, 2025

Great experience for the first service with my new Lexus. Thank you. It was too cold to have car washed so they filled my gas. More

by jeannefelten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Jan 14, 2025 -

Lexus of Maplewood responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if there is anything else we can do for you; we are more than happy to help!

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