Lexus of Manchester - Service Center

Josh is the BEST! Always satisfied with this dealership, great staff and excellent service hope to continue with using Ira in Manchester in the future, thanks for takin Always satisfied with this dealership, great staff and excellent service hope to continue with using Ira in Manchester in the future, thanks for taking care of my RX More

Recall I received a written notification of a re-call on my Lexus vehicle. I contacted the Service Department and they were able to schedule me the very nex I received a written notification of a re-call on my Lexus vehicle. I contacted the Service Department and they were able to schedule me the very next morning. One side of my car required some sealant which was applied. I was on my way a couple of hours later. More

customer service always treated as a valuable customer by all. Service is always complete and accurate every time we come in. Thanks to Laurie for her attention to o always treated as a valuable customer by all. Service is always complete and accurate every time we come in. Thanks to Laurie for her attention to our needs! More

Josh was great A check engine light came on in my daughter's car. The service department fit her in 2 hours later, diagnosed the issue and resolved. She had the car A check engine light came on in my daughter's car. The service department fit her in 2 hours later, diagnosed the issue and resolved. She had the car back ASAP. More

great price for oil change As usual Excellent service, best price around for fully synthetic oil change. Pointed out a few things to keep an eye on for the future, no high pre As usual Excellent service, best price around for fully synthetic oil change. Pointed out a few things to keep an eye on for the future, no high pressure sales pitch. More

Always outstanding customer service!! The whole Team at Ira Lexus ensures that my visits, for whatever reasons, are timely and exceed my customer service expectations. On this initial 5,00 The whole Team at Ira Lexus ensures that my visits, for whatever reasons, are timely and exceed my customer service expectations. On this initial 5,000 mile appointment I was in and out in less than half an hour. Jason ensured that I understood all the details of the service appointment. Previously, I worked with Laurie, who is always a professional and with Joe in sales. My wife and I obviously like Joe, because we keep coming back and buying cars from him since 2000. More

Great service Helpful, courteous, prompt, and efficient. Very pleased with all the staff and thank you especially to Dawn Knapp. My car was also immaculate when I l Helpful, courteous, prompt, and efficient. Very pleased with all the staff and thank you especially to Dawn Knapp. My car was also immaculate when I left More

Painless! What a fantastic experience. Concierge experience for sure. Our car was picked up as planned, very nice and clean loaner delivered and car returned What a fantastic experience. Concierge experience for sure. Our car was picked up as planned, very nice and clean loaner delivered and car returned post-repair. This is the way to provide excellent service a customer. Special thanks to Emma Tolland - a true professional! More

OIL CHANGE Arrived 1 hour late for an oil change before closing. I drove from Boston to Bedford after work and it took 2 hours to get there. I did call to say I Arrived 1 hour late for an oil change before closing. I drove from Boston to Bedford after work and it took 2 hours to get there. I did call to say I would be late. However, I was stuck in traffic on Rt 293 because of a car accident. I arrived at 530 and they close at 6am. I asked if they could PLEASE take me and they said yes. They did a quick oil change and even accepted a coupon I had. I am so grateful for this kind gesture and quick service considering they were close to closing. Thank you so much!!!!!! It mean a lot to me. This is why I drive all the way to NH from Mass for my service on my Lexus Hybrid. You were all terrific!!!! Can't thank you enough. It is the small things like this that makes a BIG difference in service. Your customer service is EXCELLENT. thank you, Cheryl Kurtz, Burlington, MA More

To the rescue Ira Lexus helped me solve a transmission problem after it was shortly out of warrantee. They were my advocate with corporate and they successfully re Ira Lexus helped me solve a transmission problem after it was shortly out of warrantee. They were my advocate with corporate and they successfully repaired my rx350 - and I believe in the end I was treated fairly! While this is not a common problem - my advice to my peers - buy an extended warrantee and have all your service work done by Ira! Laurie B is the best service consultant - bar none!! More