Lexus of Manchester - Service Center

Best service ever I came in for maintenance on my new car. I met a lot of wonderful people, but one person in particular made my experience amazing. Not only did Laurie I came in for maintenance on my new car. I met a lot of wonderful people, but one person in particular made my experience amazing. Not only did Laurie help me from start to finish, she made me feel like I was hanging out with a long time friend. Her ability to be professional and personal is astonding. I will now look forward to my maintenance checks!! Thank you Laurie, and thank you Ira Lexus!!! More

Amazing Service Laurie is absolutely amazing. I have worked with her for many years and I trust her completely. Everyone is friendly, knowledgeable and works to mak Laurie is absolutely amazing. I have worked with her for many years and I trust her completely. Everyone is friendly, knowledgeable and works to make sure my car is in perfect working order. It is easy to work while service is completed, making it much more convenient. Barry is always friendly and very efficient. More

Pleasant, courteous and professional staff Laurie and Tom went above and beyond making sure we understood the service and needs of my vehicle. The waiting area was comfortable and other staff c Laurie and Tom went above and beyond making sure we understood the service and needs of my vehicle. The waiting area was comfortable and other staff conversed as passing by. Friendly atmosphere More

Key replacement I had to get a second key made for my car. It was a bit of a nightmare. The original dealership I purchased it from, a month ago. They were trying to I had to get a second key made for my car. It was a bit of a nightmare. The original dealership I purchased it from, a month ago. They were trying to get out of providing it for me. They finally told me to go to Ira, get a key made and they would reimburse me. Ira made everything very easy. The appointment was a breeze. Josh Marquis was super nice and helpful! He explained that a little annoyance with the stereo, would still be covered under warranty. I plan on bring my car now to Ira. Quick, great service, immaculate waiting area. Thanks!! More

Excellent When arriving for my 10:30 appointment they were very busy but took care of checking me in as promptly as possible. Upon checking out Laurie handled When arriving for my 10:30 appointment they were very busy but took care of checking me in as promptly as possible. Upon checking out Laurie handled everything promptly and professionally, as did the pleasant cashier. More

quick, friendly and courteous I can go in often without prior appointment and never feel that I am not welcome and I am taken care of in timely manner. I can go in often without prior appointment and never feel that I am not welcome and I am taken care of in timely manner. More

Great people to work with, work is always done right, pickup/delivery is perfect. We continue to have a great relationship with Ira Lexus - keep it up! to work with, work is always done right, pickup/delivery is perfect. We continue to have a great relationship with Ira Lexus - keep it up! More

Factory recommended service @ 25k miles for ct200h. My husband and I were very impressed by Barry, Bill, & Brittany. Each were very attentive, eager to please and courteous beyond words. Additionally, My husband and I were very impressed by Barry, Bill, & Brittany. Each were very attentive, eager to please and courteous beyond words. Additionally, Barry Chase was very humorous, a fun person who made our wait time whiz by. Comfortable waiting area and appreciated the drive-in garage on a rainy day. More

Happy Customer As a new Lexus customer, unfamiliar with your service dept. I am very happy with the service I received . The service dept. was very busy that aftern As a new Lexus customer, unfamiliar with your service dept. I am very happy with the service I received . The service dept. was very busy that afternoon, but I was pleasantly surprised at how quickly my vehicule was returned to me. Thank you Barry for making the process quick and painless. More

Great Everyone I deal with is always helpful n friendly and go out of their way to make sure that all my needs are taken care Everyone I deal with is always helpful n friendly and go out of their way to make sure that all my needs are taken care More