839 Reviews of Lexus of Manchester - Service Center
55K, 2012 RX350 Service Everyone was friendly, very courtesy, knowledgeable and the vehicle was done well within the stated time for pick up. Great Service! Josh had the day Everyone was friendly, very courtesy, knowledgeable and the vehicle was done well within the stated time for pick up. Great Service! Josh had the day off, and Kelli took excellent care in Josh's place. More
Professional, accommodating,quick & efficient. Everyone is knowledgeable, friendly & helpful. All work done in timely fashion. Josh was especially helpful with my main concern of a mark on the d Everyone is knowledgeable, friendly & helpful. All work done in timely fashion. Josh was especially helpful with my main concern of a mark on the driver's door which I was unable to buff off--he made it disappear in a nano second with a little mineral spirits! Awesome! More
Service Summary Ease of scheduling. Work done in a timely fashion. Friendly service. Convenient in and out from service location. Saturday hours a big help. Clean fac Ease of scheduling. Work done in a timely fashion. Friendly service. Convenient in and out from service location. Saturday hours a big help. Clean facilities. More
Ira Lexus Service Efficient, friendly, professional service every time. I usually deal with Laurie Beauchemin, but she was out the day I came in. She always takes ver Efficient, friendly, professional service every time. I usually deal with Laurie Beauchemin, but she was out the day I came in. She always takes very good care of my service needs, but the person who stood in for her was equally as friendly and helpful. I highly recommend Ira Lexus for both sales and service. More
Waiting time The only complaint I had and it is a minor one is, I had to wait some time before I got to meet a service representative. I actually had to ask a serv The only complaint I had and it is a minor one is, I had to wait some time before I got to meet a service representative. I actually had to ask a service representative to locate my paperwork. I never had to wait that long in the past and I've been using this Lexus dealership for my auto for years. More
Very good Excellent service. Always pleased with the work and pleasant customer service with a smile. Love having my car washed. Such a nice touch. Also en Excellent service. Always pleased with the work and pleasant customer service with a smile. Love having my car washed. Such a nice touch. Also enjoyed the coffee and snack bar. More
Excellent, quick service! Every worker I encounter at Ira Lexus is extremely friendly and helpful. I request Laurie for my appointments because she's very friendly, efficient, Every worker I encounter at Ira Lexus is extremely friendly and helpful. I request Laurie for my appointments because she's very friendly, efficient, and professional. I would highly recommend Ira Lexus to anyone for their car buying or service needs. More
Great experience working with Bill Linehan! Nice environment, Work done fast. Complimentary coffee and snacks / cookies / water. Easy to get - right off freeway. Th working with Bill Linehan! Nice environment, Work done fast. Complimentary coffee and snacks / cookies / water. Easy to get - right off freeway. Thank you! More
Professional & courteous. Pleasant experience. Positive experience. Work was done timely. Bill reviewed everything with me on work sheet. Pleasant waiting area. Appreciated refreshments available. Positive experience. Work was done timely. Bill reviewed everything with me on work sheet. Pleasant waiting area. Appreciated refreshments available. Friendliest of staff was great. More
Superb Customer Service This dealership is amazing. They listen to the customer and ensures all of their concerns are addressed in a timely manner with complete integrity and This dealership is amazing. They listen to the customer and ensures all of their concerns are addressed in a timely manner with complete integrity and transparency while minimizing inconvenience especially by my service advisor, Kelli, Even though Lexus takes pride in hand washing the vehicles at the end of each service, I highly recommend their platinum detail optional service they offer. I purchase this twice per year which keeps my car looking and smelling brand new. More