Lexus of Manchester - Service Center

Outstanding. Always punctual, professional and friendly. One of the most important reasons I have been a owner of Lexus for over 15 years is the outstanding customer service. Laurie Beauchemin is very helpfu One of the most important reasons I have been a owner of Lexus for over 15 years is the outstanding customer service. Laurie Beauchemin is very helpful, professional and courteous. The staff at Lexus is great. I Give them an A +. More

The problem is not the service center its the process The problem wasn't the service center it was the process .You drop the car off then wait for service advisor that's assigned to your car then wait the The problem wasn't the service center it was the process .You drop the car off then wait for service advisor that's assigned to your car then wait then go over the work being done, then when you pick it up you have to wait for your service advisor to check you out then you need to go to cashier . Big waste of employees and my time .Then she says its not always like this I said yes it is we where here last week same wait ,wait ,wait some more You don't need all that should be like most here my keys and call me when its done. My weekends are short enough not to have to waste it on a Saturday sitting at the service Center . I took my other car to Toyota dealership was in and out in 5 minutes pick up the same . More

Great Staff Laurie is very helpful and has always taken great care of us. She cares about her customers and it shows. You can purchase a vehicle from any number o Laurie is very helpful and has always taken great care of us. She cares about her customers and it shows. You can purchase a vehicle from any number of dealers, it's how you are treated over the years after the sale that counts. More

NH Inspection Phenomenal staff and very accommodating to my schedule. Made the overall experience very easy and a great time. Highly recommend this dealership for Phenomenal staff and very accommodating to my schedule. Made the overall experience very easy and a great time. Highly recommend this dealership for service and sales to anyone that might be in the market. More

Great Service as usual The service provided by Ira Lexus is always competent, efficient and fast. The waiting area is attractive and very comfortable. The coffee and bagels The service provided by Ira Lexus is always competent, efficient and fast. The waiting area is attractive and very comfortable. The coffee and bagels are excellent. More

Laurie and Barry always make you feel welcomed! From the moment you drive in the service area, you feel welcomed, to the time you check out. Barry was very helpful and kept checking up on me and Lau From the moment you drive in the service area, you feel welcomed, to the time you check out. Barry was very helpful and kept checking up on me and Laurie gave honest recommendations on services needed. More

Superb Service Always the best attention to detail and communication. The service is always prompt, well communicated and done professionally. I'm never apprehensive Always the best attention to detail and communication. The service is always prompt, well communicated and done professionally. I'm never apprehensive about bringing my car in for service. More

Excellent service from Laurie I continue to go to Lexus of Manchester because of Laurie. She provides excellent service consistently. She keeps me informed, is friendly and highly I continue to go to Lexus of Manchester because of Laurie. She provides excellent service consistently. She keeps me informed, is friendly and highly knowledgeable. More

Service experience We bring our car to Lexus of Manchester because Laurie takes care of us as if we were old friends. She makes us laugh and never makes us feel like we We bring our car to Lexus of Manchester because Laurie takes care of us as if we were old friends. She makes us laugh and never makes us feel like we are just another customer. More

Excellent as Always! I have gone to the dealership for every service since I purchased my Lexus GX460 new from the dealership in 2014. I always book the service with Lauri I have gone to the dealership for every service since I purchased my Lexus GX460 new from the dealership in 2014. I always book the service with Laurie because she is the best! I have never had less than 5-star service from her or the team at Ira. More