839 Reviews of Lexus of Manchester - Service Center
Excellent, professional welcoming I didn't need much done this time. they didn't try to sell me anything extra. They completed the work in the time that they said they would. I didn't need much done this time. they didn't try to sell me anything extra. They completed the work in the time that they said they would. More
Always excellent Thank you for an excellent experience. I was able to schedule within 24 hours. You communicated the time it would take and finished early, offered m Thank you for an excellent experience. I was able to schedule within 24 hours. You communicated the time it would take and finished early, offered me a ride and were pleasant as always. Thank you! More
Great service Professional and great service; everything was described to me in details prior to any service being done. When the work being done required more time Professional and great service; everything was described to me in details prior to any service being done. When the work being done required more time than originally stated, I was provided with a loaner car. Very professional service personnel. Thanks More
Great 1st service-thanks to Laurie Great first service experience with Laurie. She went above and beyond to make sure my needs were met. I will be sure to request her next time I visit. Great first service experience with Laurie. She went above and beyond to make sure my needs were met. I will be sure to request her next time I visit. More
30K service Great service - in and out in about 2 /12 hours. No surprises, no problems. Everyone is very professional and friendly. They are on top of your vis Great service - in and out in about 2 /12 hours. No surprises, no problems. Everyone is very professional and friendly. They are on top of your visit so you don't feel like you are being forgotten. More
Great service Always have a great service experience at Ira Lexus of Manchester! Josh is so friendly and reliable and hte waiting area is conducive to getting work Always have a great service experience at Ira Lexus of Manchester! Josh is so friendly and reliable and hte waiting area is conducive to getting work done. More
30,000 Mi Checkup with Extras Laurie was great. Super informative. I had some work done at the Watertown location and it was not the greatest experience. The difference between Wat Laurie was great. Super informative. I had some work done at the Watertown location and it was not the greatest experience. The difference between Watertown and Manchester is HUGE. Thank you for fixing what they had done. Oh - and she even found a way to have my car returned to my home on a Friday which is unheard of. Amazing More
Lexus #1 After almost 20 years of owning many of your excellent cars, I currently own 3, I will continue to be a loyal customer after the outstanding service I After almost 20 years of owning many of your excellent cars, I currently own 3, I will continue to be a loyal customer after the outstanding service I received this week. Your service department should be a training center for how a service department should be run. More
Inspection sticker I dropped by the Lexus dealer since I was in the neighborhood, hoping I could get an inspection sticker. Joshua took me right in, inspected the vehicl I dropped by the Lexus dealer since I was in the neighborhood, hoping I could get an inspection sticker. Joshua took me right in, inspected the vehicle and gave me the sticker. I thought that was wonderful since I didn't have an appointment. Josh is great, always willing to help More
1st service visit Yesterday I had my first serve visit to Ira Lexus of Manchester. From my phone call to make the appointment, check in, consult with service advisor Da Yesterday I had my first serve visit to Ira Lexus of Manchester. From my phone call to make the appointment, check in, consult with service advisor Dawn Knapp, bagels and coffee while I waited during my 7:30 am appt to the check out at the end of the appointment, I couldn't have been treated better. More