Lexus of Manchester - Service Center

A pleasure to wait here Laurie was delightful a always, and was able to get my vehicle serviced and me out of there in time for my next meeting. I really enjoy my visits eve Laurie was delightful a always, and was able to get my vehicle serviced and me out of there in time for my next meeting. I really enjoy my visits every 5K miles and the expertise of the staff. The large waiting area is more than comfortable, coffee and bagel delicious (thank you!) , and the other Lexus owners I meet there are invariably great people. More

10,000 Mile Service Arrived for my appointment and met with two attendants who took the information for my service visit. Since I was getting a loaner I removed my gol Arrived for my appointment and met with two attendants who took the information for my service visit. Since I was getting a loaner I removed my golf clubs and an attendant placed them in the loaner--nice touch! Met with the Kelly Sforza, service consultant informing her that I also needed a 4 wheel alignment, which she advised was covered under warranty. This just took a few minutes for the paperwork, and I was off to the golf course. Returned in the afternoon, picked up the paperwork and Harry, the attendant, assisted me in getting the clubs to my car. Tom Bilodeau, the service technician left a "Thank You" card in my car letting me know to contact him if there are any issues with the vehicle. Great service! More

Top-notch service experience Usual high quality service delivered in a quick and professional manner. I appreciate Joshua's completing all pre- and post-service interactions in th Usual high quality service delivered in a quick and professional manner. I appreciate Joshua's completing all pre- and post-service interactions in the waiting area since I have mobility difficulties. Thanks for a pleasant service visit. More

Josh is an excellent service manager. My car maintenance service at this dealership is far superior to any others I have had in the past. All employees involved are most courteous and fri My car maintenance service at this dealership is far superior to any others I have had in the past. All employees involved are most courteous and friendly and prompt. More

Patched tire that had a nail in it My tire pressure warning light came on and thank goodness I took it seriously. I took a walk around the vehicle and didn't see any obvious problem, no My tire pressure warning light came on and thank goodness I took it seriously. I took a walk around the vehicle and didn't see any obvious problem, none of the tires looked low, so I was considering ignoring the warning light and chalking it up to the wide temperature swings over the past few days. But I decided to call the dealership and ask them to check it out. They were able to fit me in right away. They examined the tire pressure all around and found one tire was a little low. They inspected that tire more closely and discovered the root cause ... there was a nail in the tire! They pulled the tire off and were able to patch it and get me back on the road right away. More

Great service , very thorough in diagnosing the problem with our son's vehicle.We would definitely recommend this dealership to other customers. We don't mind the 4 , very thorough in diagnosing the problem with our son's vehicle.We would definitely recommend this dealership to other customers. We don't mind the 45 minute drive to Bedford because we know that the technicians will diagnose the problem correctly and keep us informed every step of the way, Thank you for being patient in answering all of our questions. Each employee we interacted with seemed happy to be there and demonstrated a willingness to take care of the customer. Thank you!! More

Oil change tires rotated front and rear brakes windshield wi My service writer was josh he was excellent in keeping me informed with the stays of my vehicle. The one thing I didn't like is the pricing I find it My service writer was josh he was excellent in keeping me informed with the stays of my vehicle. The one thing I didn't like is the pricing I find it on the high side Also I hate how they have changed the Rx 350 the new line is really ugly and feels like a tank I will have to wait to buy another Lexus 350 when they modify the style four people in my family have switched to BMW because they dislike what Lexus has done to the RX 350 More

Excellent service from everyone! I always have a great experience at Ira Lexus of Manchester. Everyone is very helpful. I give the dealership and excellent rating. Thank you, Anne I always have a great experience at Ira Lexus of Manchester. Everyone is very helpful. I give the dealership and excellent rating. Thank you, Anne More

Excellent service, spacious and comfortable waiting area This was my first experience with the service department and I was very pleased with the friendly and professional staff. Their customer service was i This was my first experience with the service department and I was very pleased with the friendly and professional staff. Their customer service was impeccable and the service was prompt. More

Superior service, friendly employees, fair service prices. I had a tire, damaged by a screw at the side wall tread junction, replaced. As expected, it was done on short notice, properly & at a fair price. In I had a tire, damaged by a screw at the side wall tread junction, replaced. As expected, it was done on short notice, properly & at a fair price. In the past, this service dep't at Lexus of Manchester, on two occasions,. successfully did work on my other Lexus that two Lexus dealers in Floriaa, my winter residence, said would be impossible to accomplish. There is very good reason that I travel more than 30 miles to this service facility. More