Lexus of Manchester - Service Center

Laurie is absolutely fabulous to work with. As always, Laurie and her team do an excellent job. Full disclosure of the potential cost, great advise on how best to proceed, and always delivered As always, Laurie and her team do an excellent job. Full disclosure of the potential cost, great advise on how best to proceed, and always delivered on time. More

Great service as usual Laurie has always been great in letting me know exactly what services are being performed to my car and if any additional issues arise during service Laurie has always been great in letting me know exactly what services are being performed to my car and if any additional issues arise during service More

Top notch customer service Excellent personal service quickly completed and follow up great. Laurie B also offered to drive a personal item I leave in loaner car. Customer servi Excellent personal service quickly completed and follow up great. Laurie B also offered to drive a personal item I leave in loaner car. Customer service top notch. More

Excellent service by all. From the person who greets us in the parking garage, to the service personnel, to the nice waiting area, to a pleasant restroom, to a parting gift:) From the person who greets us in the parking garage, to the service personnel, to the nice waiting area, to a pleasant restroom, to a parting gift:) More

Efficient service to expedite car check up. Everyone friendly and knowledgeable regarding service program for my car. Great detail to make it comfortable for the wait and for the loaner. Appre Everyone friendly and knowledgeable regarding service program for my car. Great detail to make it comfortable for the wait and for the loaner. Appreciate the help we received More

Convenient and Easy Especially like the easy access to information via Internet and email. By the time I speak to the representative, I am already aware of the status, a Especially like the easy access to information via Internet and email. By the time I speak to the representative, I am already aware of the status, and can quickly determine the next steps. Always comforted with assurance that work done is top notch. More

Peace of Mind Another worry-free appointment at Ira-Lexus of Manchester. Josh kept me informed throughout the process and provided sound guidance and balanced reco Another worry-free appointment at Ira-Lexus of Manchester. Josh kept me informed throughout the process and provided sound guidance and balanced recommendations. Truly a wonderful and valued experience. I always feel that I am treated fairly and respectfully and Josh really knows his stuff!!! More

Always Professional My vehicle has been serviced several times at the Ira Lexus dealership and I have always found the service people to be professional and helpful. On My vehicle has been serviced several times at the Ira Lexus dealership and I have always found the service people to be professional and helpful. On the most recent visit, I was provided with a "loaner vehicle" so that I could go to the dentist. Laurie was very helpful in explaining differences I might encounter between the loaner vehicle and the SUV I drive. Barry is always polite and very helpful as well. More

Complete & Efficient Service ! Made the appointment Online, for a routine 5,000 mile Oil Change & State Inspection. Got checked in right away by Barry Chase and Laurie Beauchemin. Made the appointment Online, for a routine 5,000 mile Oil Change & State Inspection. Got checked in right away by Barry Chase and Laurie Beauchemin. Ray Nash did quick and efficient work. Always a pleasure dealing with the IRA Lexus Team. Now with over 226,000 miles, my 2008 GX470 looks and runs like new... Thanks IRA Lexus of Manchester ! More

Practically white glove service I never had to leave home! Josh Marquis was great, arranging the parts for my service in advance. A driver brought a loaner car, picked up my car, a I never had to leave home! Josh Marquis was great, arranging the parts for my service in advance. A driver brought a loaner car, picked up my car, and a day later returned my car and took the loaner. Can't ask for anything better. More