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Lexus of Manchester - Service Center

Bedford, NH

4.8
839 Reviews
Call Service Center (603) 218-3500

839 Reviews of Lexus of Manchester - Service Center

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May 04, 2024

Super good customer service love tim and Laurie they are amazing and would love to have them again More

by Lexus rx350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Lexus of Manchester responded

We're delighted to learn about your positive experience and the amazing assistance provided by Tim and Laurie! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 02, 2024

Barry was most cordial when I arrived, even though Service was very busy. Laurie was friendly, professional and went out of her way to make the experience easy and pleasurable. More

by Barbdeguise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Lexus of Manchester responded

It's great to hear about your positive experience with Barry and Laurie during your service visit! We're glad that despite a busy time, Barry was still cordial, and Laurie went above and beyond to make your experience easy and enjoyable. We're here to help and ensure your satisfaction with our service!

May 02, 2024

This is such a great dealership. From the second you walk in until the second you leave, you are treated like family. The service department is exceptional! More

by Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stepanie Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendolyn Mabie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

Lexus of Manchester responded

We're delighted to learn that your experience was exceptional! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 02, 2024

Needed my 120k mile service and Josh was awesome. Only did what services were due. Pleasure to go to this dealership on Bedford NH for my driving needs. More

by Dgoudr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2024 -

Lexus of Manchester responded

We're thrilled to hear about your positive experience and the awesome assistance provided by Josh. Your satisfaction is our top priority, and we value your business. We are looking forward to helping you again in the future!

April 28, 2024

Very professional in their approach to customer service. You feel like a part of the family! More

by skipemery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 26, 2024

Service advisor Sean along with Barry in service garage are a 5 star combination. Sean is clear in setting expectations so there are no surprises at pickup. Barry is always so welcoming and on point when I More

by Sharon L Mitsopoulos
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Messenger 5 star
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Apr 30, 2024 -

Lexus of Manchester responded

That's fantastic to hear! We're thrilled that Sean and Barry provided you with a 5-star experience. It's great that Sean sets clear expectations to avoid surprises, and Barry ensures a smooth and welcoming experience every time you arrive. We'll make sure to pass along your appreciation for their excellent service. We're here to ensure your satisfaction and make your experience with us outstanding!

April 24, 2024

The most accommodating and personable dealership I’ve ever dealt with. Not just this visit, but time after time after time… More

by shmacdougall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an accommodating experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 22, 2024

Excellent service, very competent advise and knowledgeable Everything was done correctly and in a timely manor More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Bilodeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 20, 2024

My first visit to the Lexus Service Center was exceptional, thanks to Eddie. He listened attentively to my questions and provided thorough, helpful answers. Eddie's professionalism, respect, and a More

by Ehab Elwafaei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
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Apr 24, 2024 -

Lexus of Manchester responded

It's wonderful to hear about your exceptional first visit to the Lexus Service Center with Eddie as your advisor! We're delighted that Eddie's attentiveness, thorough answers, professionalism, respect, and assistance made your experience seamless and positive. Thank you for recommending our center for outstanding service, especially with Eddie as the advisor. We're here to assist you and ensure your continued satisfaction with our services!

April 18, 2024

Ira Lexus of Manchester is always a great experience. Had a routine tire rotation today, and from start to finish, these guys were just amazing. They make the experience easy, make you feel like you ar More

by Cneiverth726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Lexus of Manchester responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

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