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Lexus of Manchester - Service Center

Bedford, NH

4.8
841 Reviews
Call Service Center (603) 218-3500

841 Reviews of Lexus of Manchester - Service Center

Sort by
November 15, 2023

Always handled respectfully and evaluates my vehicle fully with good guidance, extra savings, loaner vehicle. More

by MSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Messenger
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Nov 16, 2023 -

Lexus of Manchester responded

We are thrilled you had a fantastic experience at Ira Lexus of Manchester! Finding a dealership that treats you respectfully, thoroughly evaluates your vehicle, and offers additional savings and loaner vehicles can make all the difference. We appreciate your business. We look forward to assisting you in the future.

November 15, 2023

Always friendly and very accommodating. Despite the expense I always look forward to my yearly visit More

by Slade14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Lexus of Manchester responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

Excellent customer relationships with service department. Extra clean facility. Fast service. A pleasure to deal with this dealership. More

by sledman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anita , Barry Chase
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Nov 15, 2023 -

Lexus of Manchester responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

People are very knowledgeable and nice I was able to get a loaner. Don’t like the new handles to open car though. Wish the cost of labor was a bit more reasonable. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Chase
Report | Print
Nov 15, 2023 -

Lexus of Manchester responded

We are thrilled to hear that you had a knowledgeable and convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 11, 2023

Sold me a $350 spare key that did not include the metal key part or the loop to attach it to a key ring. Refused to fix the issue, blaming it on Lexus. They are cheaters and liars even on the smallest thin More

by James A Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kellie Sforza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Lexus of Manchester responded

Hello Mr. Smith, It's not that we are liars or refuse to fix the issue, the truth of the matter is the Remote Key Fob is $350 without the additional Metal Valet Key. If you would like to also have the Valet Key the additional cost is $40. How would you like to proceed? Many thanks, Ira Lexus of Manchester

Nov 13, 2023 -

James A Smith responded

I have already responded to your email.

November 09, 2023

Sean was great- he kept me informed on my car and completed everything timely. Check in and check out were easy. Highly recommend More

by Sandeep
Recommend Dealer
Yes
Employees Worked With
Sean Messenger
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Nov 11, 2023 -

Lexus of Manchester responded

Thank you for your kind words for our staff, we appreciate it!

November 09, 2023

Excellent service as always. I appreciate the afternoon discount. Josh Marquis took excellent care of me. I also appreciate that they will pick up and drop off my car to me at w More

by johnb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fraser Clark
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Nov 10, 2023 -

Lexus of Manchester responded

Thank you for your kind words for our staff, we appreciate it!

November 09, 2023

Everyone was super friendly and helpful. Work was done on time. Would recommend this dealership to my friends. More

by hillsgrovejudy.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill, Sean Nicholson
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Nov 09, 2023 -

hillsgrovejudy.com responded

See response above Dealership was very helpful and friendly. I was very satisfed with the work. that was done. Would recommend this dealership to my friends and family

Nov 09, 2023 -

Lexus of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 08, 2023

They are just wonderful! I even had a great chat with Kelli about her cats!! More

by Cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kellie Sforza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 10, 2023 -

Lexus of Manchester responded

Thank you for your kind words for our staff, we appreciate it!

November 08, 2023

Excellent service, enjoyable facility, and the customer is always I formed of the process and nature of the services being performed. More

by no1herenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurie Beauchemin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Chase
Report | Print
Nov 10, 2023 -

Lexus of Manchester responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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