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Lexus of Las Vegas

Las Vegas, NV

4.9
573 Reviews

6600 W Sahara

Las Vegas, NV

89146

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Showing 573 reviews

December 28, 2019

Dropped off my NX200 for routine maintenance and the whole process was smooth as always, Vince communicated well with me and had everything done before promised time. Best service at Lexus Las Vegas. More

by michael
Recommend Dealer
Yes
Employees Worked With
Vince Camino
Dec 30, 2019 -

Lexus of Las Vegas responded

Michael - Thank you for trusting us with your Lexus NX200! It means a lot that you would say you can depend on the Lexus of Las Vegas team for the best service. Have a fantastic week!

December 26, 2019

Great group of people Ben, Katz, and the Finance manager . Was supposed to be just looking around end up buying RX350, and loving it, thanks Ben for your patience. The IT guy Bryce was very helpful too. More

by Chevezmay
Recommend Dealer
Yes
Employees Worked With
Benjamin Nguyen, Katz, and the Finance manager who I forgot his name
Dec 26, 2019 -

Lexus of Las Vegas responded

Thank you for the 5-star review! We are pleased to hear that you enjoyed working with Ben, Katz, Bryce, and our team at Lexus of Las Vegas. We will certainly pass on your kind words! Enjoy your Lexus RX 350!

December 19, 2019

Outstanding!!! We had a pleasant experience. Dominic was very knowledgeable about the vehicles and paid attention to our interests, and ultimately recommended the ve More

by Ggarciarvp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Gagliano, Hosein Zand, Kat Mason.
Dec 19, 2019 -

Lexus of Las Vegas responded

It's wonderful to hear that Dominick helped you find the right vehicle for you! Thank you so much for taking time to review Lexus of Las Vegas and rate us five stars. We are lucky to have you as a customer and hope that you've been enjoying your new car.

December 09, 2019

"Excellent experience!!! Jon Tam, Chris Daw, and Jason in finance—all professional, personable, and patient with our many questions! Trey also great, inserviced us thoroughly in how to use our new Lexus! Wil More

by cheryldave
Recommend Dealer
Yes
Employees Worked With
Jon Tam, Chris Daw, Jason Park, Trey Ross
Dec 09, 2019 -

Lexus of Las Vegas responded

Thank you for the kind words! It means a lot to all of us here at Lexus of Las Vegas that you enjoyed working with us. Jon, Chris, Jason, and Trey are all great, and they will be so pleased to hear that you appreciate them! We hope to see you again!

November 26, 2019

Environment was comfortable and inviting. Staff was very attentive, courteous, and professional. Special shout out to my sales associate Scott Soulliere and manager Jason Park. They went above and beyond to More

by dannyk215
Recommend Dealer
Yes
Employees Worked With
Scott Soulliere, Jason Park
Nov 26, 2019 -

Lexus of Las Vegas responded

Hi Danny - For you to say that Scott and Jason went "above and beyond" makes our day! We really appreciate your many compliments and for rating them five stars. Thank you from all of us at Lexus of Las Vegas, and safe driving.

November 17, 2019

Great Experience. It was great and convenient. Thanks to my tire warranty, I have a new tire instead of the old one that had a nail and was a bit frayed close to the ri More

by Harmon1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel, Barbra.
Nov 18, 2019 -

Lexus of Las Vegas responded

It is our pleasure to help you get a new tire for your vehicle. Thank you so much for the review and we're happy you had a good experience working with Barbara!

November 10, 2019

Excellent dealership with good salesmen and a great product.! Explained the car I wanted and was ready and waiting when I arrived for my appointment. Actual purchase was easy and didn’t take hours a More

by Jeanienik
Recommend Dealer
Yes
Employees Worked With
Vince Fleschman, Leigh Morehouse
Nov 11, 2019 -

Lexus of Las Vegas responded

At Lexus of Las Vegas it's our goal to make the car-buying process easy and we are so glad this was your experience! Thank you very much for trusting us with your business. We really appreciate you recommending us to your friends and family.

November 07, 2019

An experience of flat tire w/ a nail A front wheel got a nail on "surface-contacting side" of tire (not side-wall of tire) and resulted in flat. It is on Lexus RX 350 purchased at the sa More

by Flat tire experience
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Tam, "service consultant", receiving driver,
Nov 08, 2019 -

Lexus of Las Vegas responded

I'm very sorry that your repairs were not covered under the manufacturer's warranty. In these situations we are simply following warranty protocol and unfortunately there isn't more we can do. I understand your frustration and am available to take your call if you'd like to discuss this further. Thank you, Leslie Church - Customer Relations Manager - 702-942-6608

November 06, 2019

Justin Baker & Mark Bivens, did it again they both assisted me with my 20 yr old baby girl-Lexus LX 470. EXTREMELY awesome service and understood my sitiation and made it affordable. The customer serv More

by royal2014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark bivens & Justin Baker
Nov 06, 2019 -

Lexus of Las Vegas responded

Thank you for such a fantastic review! We are so glad that Mark and Justin listened to your needs to help you and your Lexus LX. If any future issues should arise, we would be happy to help you.

November 04, 2019

Fantastic Experience My wife and I had the most wonderful and fantastic customer experience while purchasing our new RX 350, no hassle nor pushy sales person very helpful. More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Gentry
Nov 04, 2019 -

Lexus of Las Vegas responded

Thank you for the great feedback on your recent Lexus RX 350 purchase! We're grateful for your kind words and your business! We hope to see you when it's time for your first oil change.

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