Lexus of Lakeway

Was quickly greeted and checked in. Zack did a great job explaining what they would be doing. When the techs were done Zack came back with more detail. In the end they did a great job. Zack did a great job explaining what they would be doing. When the techs were done Zack came back with more detail. In the end they did a great job. More

Great thorough service! Don’t have anything negative thoughts about my service, My service representative was great! Don’t have anything negative thoughts about my service, My service representative was great! More

I appreciate how thorough the service dept is and the video explanation of their check up. A loaner car was offered since I needed a repair. It’s definitely a full service experience at Lexus of Lakeway. video explanation of their check up. A loaner car was offered since I needed a repair. It’s definitely a full service experience at Lexus of Lakeway. More

Alan Gilley did an excellent job attending to the lighting issues with the climate control buttons. This was a high cost repair that was handled professionally. Alan is very customer friendly and go lighting issues with the climate control buttons. This was a high cost repair that was handled professionally. Alan is very customer friendly and goes above and beyond - One the main reasons my family and I have been Lexus customers for over 20 yrs. More

The service was very good and Alan the assistant service manager took personally and updated about my LX service and the on time delivery Thanks Alan manager took personally and updated about my LX service and the on time delivery Thanks Alan More

Service was excellent. They all worked very politely and quickly and got my car fixed in two days. Also, had a nice loaner. They all worked very politely and quickly and got my car fixed in two days. Also, had a nice loaner. More

My experience from purchase to the 100k miles I have on this RX has been very good. This is the 2nd Lexus I have purchased from this dealership. Alan Gilley has always been my service agent. Very this RX has been very good. This is the 2nd Lexus I have purchased from this dealership. Alan Gilley has always been my service agent. Very professional. More

I will always trust Lexus of Lakeway. They exceed my expectations in every way! They make the checkin process swift and easy. They greet me with helpfulness and a smile! They try to give They exceed my expectations in every way! They make the checkin process swift and easy. They greet me with helpfulness and a smile! They try to give me a loaner car that I feel the most safe in as I am short in stature. They video tape their progress or finds and send them to me. They encourage me to video record anything to send it to them that requires service! It’s a bit farther for me to travel from Austin but worth it every time! More

Superlative service. Went above and beyond to ensure my repair was completed quickly and completely. One of the best experiences I have ever had. Went above and beyond to ensure my repair was completed quickly and completely. One of the best experiences I have ever had. More

Always professional and courteous. Alan Gilley my service rep and he is excellent. Ashley Martell sold me my car and she follows up on a regular basis. I will definitely buy my next c Alan Gilley my service rep and he is excellent. Ashley Martell sold me my car and she follows up on a regular basis. I will definitely buy my next car from Ashley and really like Alan. More