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Lexus of Knoxville
Knoxville, TN
1,008 Reviews
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April 03, 2019
Great experience The service rep, Shane, was very helpful and a pleasure to do business with. Shane did not try to have more done than was needed. The service rep, Shane, was very helpful and a pleasure to do business with. Shane did not try to have more done than was needed. More
by SJK1021
Verified CustomerEmployees Worked With
Shane McKinney
April 02, 2019
Excellent Service The service team at Lexus of Knoxville are professional, pleasant, and easy to communicate with. Shiloh Randolph does an excellent job of finding th The service team at Lexus of Knoxville are professional, pleasant, and easy to communicate with. Shiloh Randolph does an excellent job of finding the reason for the visit and getting it completed on a timely manner. More
by Proud Owner
Employees Worked With
Shiloh Randolph
April 02, 2019
Great service The Lexus of KNOXVILLE service DEPT goes out of their way to make sure you are satisfied. Great service and followup by a very present staff The Lexus of KNOXVILLE service DEPT goes out of their way to make sure you are satisfied. Great service and followup by a very present staff More
by JOYCESABO
Employees Worked With
I’m bad on names
April 02, 2019
Service call Very pleased with oil change at Lexus of Knoxville. Shiloh in service was super easy to work with. I set up appointment online and requested a loaner. Very pleased with oil change at Lexus of Knoxville. Shiloh in service was super easy to work with. I set up appointment online and requested a loaner. All was ready when I got there. My vehicle was returned serviced and sparkling clean!! Great service More
by lfairchild
Employees Worked With
Shiloh Randolph
April 02, 2019
Recall repair Shiloh is always ways very efficient and friendly. She goes out of her way to make sure that everything done properly and we are satisfied before we l Shiloh is always ways very efficient and friendly. She goes out of her way to make sure that everything done properly and we are satisfied before we leave the dealership. More
by popcha
Employees Worked With
Shiloh Randolph
April 02, 2019
Exceptional customer service I brought my car in recently due to some noise it was making. Shane was very patient with me as I tried to describe what it was doing.. He explained i I brought my car in recently due to some noise it was making. Shane was very patient with me as I tried to describe what it was doing.. He explained in detail on what they would do to make sure everything was evaluated. Shane kept me updated on the progress. I am extremely impressed with his five star customer service. I will never take my car anywhere else and will be a loyal customer at Lexus of Knoxville. My experience has been nothing but exceptional and honest. More
by KARENALICIA1
Employees Worked With
Technician, Trey, Shane McKinney
April 01, 2019
A good experience Lexus of Knoxville is a top notch dealership. Everyone there is cordial & nice to work with. They also have great snacks & a television to pass the ti Lexus of Knoxville is a top notch dealership. Everyone there is cordial & nice to work with. They also have great snacks & a television to pass the time while waiting. More
by TDTCJONES
Employees Worked With
Howard White
April 01, 2019
A Very Pleased Lexus Owner From the time I made my reservation to the time I picked up my Lexus 350 everything went perfect. My expectations were not only met but exceeded what From the time I made my reservation to the time I picked up my Lexus 350 everything went perfect. My expectations were not only met but exceeded what I envisioned for a auto service ?? More
by HANK409
Employees Worked With
Shiloh Randolph
March 31, 2019
Great experience I had to take car in for the body shop and started at service with Shiloh. I always stay in touch with my salesman Hunter and Shiloh takes great care I had to take car in for the body shop and started at service with Shiloh. I always stay in touch with my salesman Hunter and Shiloh takes great care of me In service however you can’t go wrong with anyone there More
by HOUSTONBRENDA
Employees Worked With
Hunter Knight, Shiloh Randolph
March 31, 2019
Excellent Service Center When I lived in Northern Virginia I always dreaded taking my car in for service. Lexus Of Knoxville makes everything simple and fast... and all the se When I lived in Northern Virginia I always dreaded taking my car in for service. Lexus Of Knoxville makes everything simple and fast... and all the service folks are great… especially Shiloh. More
by bcover777
Employees Worked With
Rhett, Shiloh Randolph
