Lexus of Glendale - Service Center

Crooks. My wife had a flat tire on the freeway and limped into this dealership. Any retail tire shop would charge around $230 for a replacement tire. They My wife had a flat tire on the freeway and limped into this dealership. Any retail tire shop would charge around $230 for a replacement tire. They charged her almost $400. Just another crooked dealership taking advantage of a female customer in need of help. More

I was pleased with the service I received from advisor Danny M. He was very nice and kept me informed as much as possible. The only thing is that I have to return again for other needed services, which is Danny M. He was very nice and kept me informed as much as possible. The only thing is that I have to return again for other needed services, which is understandable, but still a bit of a bummer. More

I received helpful suggestions and excellent service from my agent, Danny Mata. He helped me understand what needed to be done, and updated me as needed. my agent, Danny Mata. He helped me understand what needed to be done, and updated me as needed. More

Superior service. Friendly service technicians and comfortable waiting area. Outstanding service techs are Danny Mata and Jorge Navarro. Ask for either of them if you Friendly service technicians and comfortable waiting area. Outstanding service techs are Danny Mata and Jorge Navarro. Ask for either of them if you want to experience great customer service. In addition, Natasha Ramos provided the best sales experience. More

Fausto Guerra, our Lexus Service Consultant, gave us fabulous service. He connects really well with the clients, understands the issue, and takes the steps to insure the best and most prompt resolutio fabulous service. He connects really well with the clients, understands the issue, and takes the steps to insure the best and most prompt resolution. What could have been a pain-in-the-neck chore was actually taken care of in a very personal and professional way. I would recommend Fausto to anyone looking for good service at Lexus of Glendale. More

Lexus of Glendale has been a beacon of the type of class and quality you'd hope to expect of Lexus. That is not the case for all Lexus Dealers,. Lexus of Glendale is the front of the pack, and all other d and quality you'd hope to expect of Lexus. That is not the case for all Lexus Dealers,. Lexus of Glendale is the front of the pack, and all other dealerships of any brand can learn from their practices. More

Fausto was great and very helpful. I did not want to have to replace the key fob due to cost but he was super helpful I did not want to have to replace the key fob due to cost but he was super helpful More

I would like to sincerely thank Mr. Jerry Temorea for his consistent and exceptional customer service and professionalism. His level of attention and understanding of the my vehicle are Jerry Temorea for his consistent and exceptional customer service and professionalism. His level of attention and understanding of the my vehicle are commendable. Mr. Jerry provided several opportunities for me to discuss the various options per the necessary repairs for my car. Truly, I am very grateful for how much time Jerry took to explain the issues with my car for context and understanding in order to help me make a sound decision. Thank you Jerry for always being extremely helpful! More

Rec'd oil change and maintenance car sensor reset which is the service I wanted and intended. Opted out of the suggested 80k car check. I would prefer to NOT be offered the 80k and have to opt out of it. is the service I wanted and intended. Opted out of the suggested 80k car check. I would prefer to NOT be offered the 80k and have to opt out of it. Better if Service Dept explains the 80k or 90k check without having to decline. More