312 Reviews of Lexus of Glendale - Service Center
Great service - Ms. Ramirez was thoughtful and responsive - I would absolutely recommend this service department without hesitation. Ramirez was thoughtful and responsive - I would absolutely recommend this service department without hesitation. More
Jorge and Danny are amazing! They’re helpful and kind and professional. Everything is possible in talking with them and I love the Glendale location. I’m a customer for life They’re helpful and kind and professional. Everything is possible in talking with them and I love the Glendale location. I’m a customer for life More
Excellent service and follow up. This was the first 6 month service. The only issue I had was the rear speakers don't work. After checking them out, the result was their "working as This was the first 6 month service. The only issue I had was the rear speakers don't work. After checking them out, the result was their "working as designed". Doesn't say much for Lexus' design. They could have saved money by eliminating the rear speakers altogether. More
I’ve been going to Glendale Lexus for several years even after I purchased my vehicle from another Lexus dealership, and I am extremely happy with the service and the people servicing my vehicle at Glendale after I purchased my vehicle from another Lexus dealership, and I am extremely happy with the service and the people servicing my vehicle at Glendale Lexus. My recent service was performed in a reasonable amount of time while I waited, and the service advisor, Sergio, was extremely helpful in answering my questions and notifying me of any concerns with the car as well as texting me when it was completed. I wouldn’t even consider going to anywhere else ! More
Called for service, accommodated me next morning early. Getting loaner was easy. Departed 15 minutes after arriving. Car ready earlier than expected. Couldn’t be more pleased with efficiency and court Getting loaner was easy. Departed 15 minutes after arriving. Car ready earlier than expected. Couldn’t be more pleased with efficiency and courteous staff. More
Service is fast,Taylor gives me updates regarding the progress of the service. I always bring my car at the dealership here in Glendale because I can be rest assured that my car will be well taken cared progress of the service. I always bring my car at the dealership here in Glendale because I can be rest assured that my car will be well taken cared of like their own cars. More
The dealer was unusually busy and the service writer was not able to get to me until twenty minutes after my appointment time. The coffee machine in the customer waiting room was being repaired so there was not able to get to me until twenty minutes after my appointment time. The coffee machine in the customer waiting room was being repaired so there was no coffee while I waited for my loaner. Other than those two problems the visit was good. All the personal was attentive, friendly, and knowledgeable. The repairs were completed within the timeframe promised. The service writer provided me with timely and appropriate information about the car and further service recommendations. More