326 Reviews of Lexus of Glendale - Service Center
We have been going to Lexus of Glendale because of Arbi Der Krikorian. He has been our service rep for the past 9 years or more. We know that when we go to him we are going to receive the best maintenance Der Krikorian. He has been our service rep for the past 9 years or more. We know that when we go to him we are going to receive the best maintenance that our cars need. He is always courteous, pleasant, answers our phone calls immediately, gives explanation when needed, and always follows up to see if everything was to our satisfaction. We fully trust his knowledge and ability to help us make decisions regarding everything our cars need to be in the best performance and endurance. We highly recommend him and hope he stays with Lexus of Glendale a very, very long time. Vram & Aida Sarafian More
Arbi Der Krikorian at Lexus of Glendale represents the Lexus philosophy well. He is very caring and goes to extremes to make sure the customer is happy. (He listens to customer concerns, no matter what t Lexus philosophy well. He is very caring and goes to extremes to make sure the customer is happy. (He listens to customer concerns, no matter what their attitude, including extremely bad), and turns irate customer concerns into pleasent visits. I have witnessed this awaiting the after service return of my own vehicles, which is always pleasent in that everyone at the dealership goes to the extreme to make sure your "visit" represents, "The Best of Lexus!!" Arbi, is among the Lexus of Glendale representitives that make "visiting" for service pleasurable and almost fun! He always calls after your service visit to follow up, and make sure you are totally satisfied with Lexus of Glendale. I would have to say that as a customer of this dealer's service department since 1997, "I am very satisfied, and very much appreciate this dealership and the way they treat their guests !!" Thanks Arbi, Wayne More
My hat is off to Johnny Harrison and his Lexus team. From the lovely receptionist who answers the telephones to the service and maintenance department, my experiences with Lexus of Glendale has never been s the lovely receptionist who answers the telephones to the service and maintenance department, my experiences with Lexus of Glendale has never been short of top notch! But even better than that, the fundraising support they have extended to my school is truly extraordinary! To make available car wash tickets to be sold to our parent community with 100% of the profits remaining at our school is so incredibly generous. In all of my years, I have yet to find another more caring and supportive school partnership. In this time of fiscal uncertainty, it is comforting to know that there are still businesses more than willing and able to support our local schools. If you need your car washed......GO TO LEXUS OF GLENDALE! It is like no other car wash experience! Once again, thank you Lexus of Glendale for supporting, not only my school, but all of the schools in the neighboring communities. Cynthia Livingston Rosemont Middle School Principal More
Somehow he is my service rep in Lexus of Glendale. Whenever i contact him for services, I feel some bad. I found out later that he has a lot of attitude. Whenever i contact him for services, I feel some bad. I found out later that he has a lot of attitude. More
I took my car in for a car wash and to get a small scratch on my front bumper touched up. I had the pleasure of dealing with Ramon Barajas. I can't say enough good things about Ramon. He was very scratch on my front bumper touched up. I had the pleasure of dealing with Ramon Barajas. I can't say enough good things about Ramon. He was very friendly, courteous and showed me great customer service. He performed the work quickly and was very nice and easy to deal with the entire time. Once I purchased the touch up paint, Ramon even offered to touch up the scratch for me - free of charge. He went above and beyond for me and it was by far the best service I have ever received from a car dealer. It is experiences and people like this that will keep me coming back to Lexus of Glendale. More
I dont feel like a valuable customer at Lexus of Glendale. Time and time again I am treated like the little person. I feel like my service advisor is not helpful what so ever! He keeps on lying to m Glendale. Time and time again I am treated like the little person. I feel like my service advisor is not helpful what so ever! He keeps on lying to me in an effort to threaten me into doing my regular maintenance service there. Car wash service is ok, I had to complain though so they would wash my car and take care of it. I took it in once for a wash once and the porter parked my car outside the dealership and left the keys in plain sight. On another occasion I arrived at 6:36pm for a wash (when the car wash closes at 7:00pm) and the porter told me he could not wash my car anymore. Overall I have yet to feel it was worth paying the extra buck to purchase from a "luxurious" dealer. The only bright side to this whole experience is the car, I love my car but have just about had it with Lexus of Glendale. It shouldnt matter what age you are, or what you look like all you should be treated well and fairly especially since I paid just as much as the next guy to own a Lexus. More
I would highly recommend this dealership for it's excellent personnel and their wonderful attitudes as well as superb service in all departments. Upon entering, Yvonne Parry always greets the guests excellent personnel and their wonderful attitudes as well as superb service in all departments. Upon entering, Yvonne Parry always greets the guests with a cheerful "Good Morning". More
Yvonne Perry has always shown professionalism in her dealing with me as a customer. I am always happy to come to Lexus of Glendale for servicing because she is a person of warm friendly character. dealing with me as a customer. I am always happy to come to Lexus of Glendale for servicing because she is a person of warm friendly character. Raymond Kim always greets me with a smile and always listens to my service needs and very helpful with my Lexus SC 400. I am very happy to submit these reviews on there behalf. Jean Stoot More
Chris is outstanding! Each time my husband and myself go there for service we feel so special and get first class treatment from Chris Bosque. We will keep getting our cars from Lexus of Glendale because t there for service we feel so special and get first class treatment from Chris Bosque. We will keep getting our cars from Lexus of Glendale because the service and friendliness is top rate. We would recommend this dealership to all of our friends and family. As far as we concerned, this is a 5 STAR DEALERSHIP. Carla and David Lopez More
It's been a great experienced going to this dealership for maintenance and service of my car when somebody always there to help you. Chris Bosque is the best guy to contact whenever I have problems in my for maintenance and service of my car when somebody always there to help you. Chris Bosque is the best guy to contact whenever I have problems in my car. He is very approachable, accommodating and polite guy. He will come early in the morning just for you to accomodate and help your needs. It' s a great experienced when you could trust somebody inside the dealership that will take care of all your needs for your car. I salute Chris for his great service.Keep it up. More