Lexus of Glendale - Service Center

I brought my 2006 Lexus SC in for the 50k mile service, and as alway it was an excellent experience. Upon a thorough check I had to replace a few things, but my Service Consultant, Fred Hottenroth, contac and as alway it was an excellent experience. Upon a thorough check I had to replace a few things, but my Service Consultant, Fred Hottenroth, contacted me right away, detailed what was needed, and expeditiously proceeded upon my approval. I must say that I truly appreciate and trust Fred! He's cared for my Lexus service needs for some time and I must say a big reason I utilize Glendale Lexus for service. Thanks also to all the great servicing personnel, my car drives like new! Ilove my Lexus SC, it performs and looks as amazing in 2013 as it did when purchased in 2006! More

Just wanted to take the moment to give my token of appreciation for Arbi Der-Krikorian as he took care of my car for service. Made an appointment with him then he took my car in for service, called me appreciation for Arbi Der-Krikorian as he took care of my car for service. Made an appointment with him then he took my car in for service, called me at the lounge area informing that my car is ready to go, and he took care of the paperwork. More

Very nice receptionist Yvonne Parry, concerned about your needs and knows the Company very well. Scott in service is very serious about taking care of your needs as a client treats you like family member. needs and knows the Company very well. Scott in service is very serious about taking care of your needs as a client treats you like family member. Will be back for my service and other new Lexus! More

I have been a customer of lexus of Glendale ,for sixteen years, each time I call for anything Yonnne Perry has always has the person who has help me the most. she will direct me to the right person and ex years, each time I call for anything Yonnne Perry has always has the person who has help me the most. she will direct me to the right person and explain what I need to do and who I need to talk to, she is so knowledgeable and patient. she is truly the reason why I continue to come to lexus of Glendale. I called about new cars and which would be best for me she has always delivered the best advice and I just love her caring ways and excellent customer service More

I give Lexus of Glendale exceptional service! I recommend all my friends to this location. The service department is extremely incredible in their performance and I highly appreciate Nicole W., Violet A., Ar all my friends to this location. The service department is extremely incredible in their performance and I highly appreciate Nicole W., Violet A., Arbi, and Yvonne Parry. Thank you for your service! More

Arbi Der Krikorian is wonderful! I have dealt with GM, Honda, and Mercedes service departments, and Lexus is the best. While all the people at Lexus of Glendale are very professional and helpful, Arbi has Honda, and Mercedes service departments, and Lexus is the best. While all the people at Lexus of Glendale are very professional and helpful, Arbi has surpassed all others whenever I call, be it with regular maintenance or an emergency - thank you nail puncture. I have recommended Arbi and Lexus of Glendale to several friends. The dealership is fantastic! More

We have been going to Lexus of Glendale because of Arbi Der Krikorian. He has been our service rep for the past 9 years or more. We know that when we go to him we are going to receive the best maintenance Der Krikorian. He has been our service rep for the past 9 years or more. We know that when we go to him we are going to receive the best maintenance that our cars need. He is always courteous, pleasant, answers our phone calls immediately, gives explanation when needed, and always follows up to see if everything was to our satisfaction. We fully trust his knowledge and ability to help us make decisions regarding everything our cars need to be in the best performance and endurance. We highly recommend him and hope he stays with Lexus of Glendale a very, very long time. Vram & Aida Sarafian More

Arbi Der Krikorian at Lexus of Glendale represents the Lexus philosophy well. He is very caring and goes to extremes to make sure the customer is happy. (He listens to customer concerns, no matter what t Lexus philosophy well. He is very caring and goes to extremes to make sure the customer is happy. (He listens to customer concerns, no matter what their attitude, including extremely bad), and turns irate customer concerns into pleasent visits. I have witnessed this awaiting the after service return of my own vehicles, which is always pleasent in that everyone at the dealership goes to the extreme to make sure your "visit" represents, "The Best of Lexus!!" Arbi, is among the Lexus of Glendale representitives that make "visiting" for service pleasurable and almost fun! He always calls after your service visit to follow up, and make sure you are totally satisfied with Lexus of Glendale. I would have to say that as a customer of this dealer's service department since 1997, "I am very satisfied, and very much appreciate this dealership and the way they treat their guests !!" Thanks Arbi, Wayne More

My hat is off to Johnny Harrison and his Lexus team. From the lovely receptionist who answers the telephones to the service and maintenance  department, my experiences with Lexus of Glendale has never been s the lovely receptionist who answers the telephones to the service and maintenance  department, my experiences with Lexus of Glendale has never been short of top notch!  But even better than that, the fundraising support they have extended to my school is truly extraordinary! To make available car wash tickets to be sold to our parent community with 100% of the profits remaining at our school is so incredibly generous.  In all of my years, I have yet to find another more caring and supportive school partnership.  In this time of fiscal uncertainty, it is comforting to know that there are still businesses more than willing and able to support our local schools.  If you need your car washed......GO TO LEXUS OF GLENDALE!  It is like no other car wash experience!   Once again, thank you Lexus of Glendale for supporting, not only my school, but all of the schools in the neighboring communities. Cynthia Livingston Rosemont Middle School Principal More