Lexus of Glendale - Service Center

The Person Jerry was excellent. . I commend him.. I give him a 10.. very professional and the only thing is the wash could hav been better.. next time.. thank you. . I commend him.. I give him a 10.. very professional and the only thing is the wash could hav been better.. next time.. thank you. More

Excellent customer service from all the staff. Convenient and efficient, I believe that the staff been trained very well, the service didn’t use to be that good the last time I was there. About Convenient and efficient, I believe that the staff been trained very well, the service didn’t use to be that good the last time I was there. About a couple of years ago. I’m glad I came back to give you another chance. More

I love this service center. The folks that check you in are always super courteous and detailed. I worked with Josh this time around and he was great. My only complaint (yes, to The folks that check you in are always super courteous and detailed. I worked with Josh this time around and he was great. My only complaint (yes, totally a first world problem, I admit) is that the individual who processes the loaner vehicles is so slow. Perhaps they want you to look around the showroom, check out the cars, I don't know. But we waited 30 minutes for her to process our paperwork (she completed the person ahead of us as we were walking up so I don't think there was any sort of backlog) and it seemed unnecessarily long. But that is my only complaint and it's a small one. Otherwise, the service is great and the cookies in the waiting are amazing. :) More

Work done correctly, cost a bit high. Long wait. wash took 45 minutes from time I was called to tell me car was ready? Long wait. wash took 45 minutes from time I was called to tell me car was ready? More

Jesus Lopez is very knowledgeable and provides excellent service. I know my car is in good hands every time I take for service. Professional and friendly staff. service. I know my car is in good hands every time I take for service. Professional and friendly staff. More

Very professional and courteous. Fast turnaround with the service of my vehicle Satisfied with the entire experience Fast turnaround with the service of my vehicle Satisfied with the entire experience More

The person who helped me was very knowledgable about the car. He helped me greatly. car. He helped me greatly. More

My consultant George is very good manner and professional service so I always coming back for service service so I always coming back for service More

Very nice service. always thoughtful arrangement and also it is a quick and easy for us to get their responses and make my car done. always thoughtful arrangement and also it is a quick and easy for us to get their responses and make my car done. More

Service department was efficient and complete. The job was completed on a timely manner, and I also appreciate having my car washed! The job was completed on a timely manner, and I also appreciate having my car washed! More