Lexus of Glendale - Service Center

All fine. Everything went well and was timely. Update was given on time. Can’t complain. Everything went well and was timely. Update was given on time. Can’t complain. More

Jorge was great. He listened to my concerns and made adjustments that worked for what my vehicle needed and my schedule. Car was ready as promised. Waiting area He listened to my concerns and made adjustments that worked for what my vehicle needed and my schedule. Car was ready as promised. Waiting area was comfortable and staff in general were friendly and helpful More

Jorge at Lexus Glendale was extremely professional and kind. The car was ready as promised, but he was super flexible as we couldn't pick up the car until the following day. I've been coming to Lexus of G kind. The car was ready as promised, but he was super flexible as we couldn't pick up the car until the following day. I've been coming to Lexus of Glendale for a few years now and will continue to bring our car here for future service. More

Needed 10K routine maintenance. Made same day appointment. I opted to wait (worked in the waiting area) vs. getting a loaner car. I was quoted 3 hours. Work including great car wash Made same day appointment. I opted to wait (worked in the waiting area) vs. getting a loaner car. I was quoted 3 hours. Work including great car wash and vacuum was done in about 90 minutes. Greatly appreciated that. More

I had a wonderful experience at Lexus of Glendale, From the efficiency of the call center to the overall workmanship of the the service all was done professionally and timely. My car is clean inside and the efficiency of the call center to the overall workmanship of the the service all was done professionally and timely. My car is clean inside and out and runs well More

Thank you for an amazing service - excellent customer service - friendly staff. Great team-clean facility service - friendly staff. Great team-clean facility More

I've been taking my IS350 to Glendale for 15 years and I've always been super satisfied with the service, especially when working with Jesus. I trust that Jesus has always been honest with me and ensures I've always been super satisfied with the service, especially when working with Jesus. I trust that Jesus has always been honest with me and ensures that my vehicle is well-taken care of. I think, however, the technicians need to put extra care when working on the vehicles because I've been in a couple of situations where the quality of the work is not at all what Lexus should stand for. I may not drive the most expensive and newest Lexus but my car should be cared for as if it was. I bought a Lexus for a reason. When these situations were serious, Jesus took care of them and could de-escalate a horrible situation and correct the issue quickly. I appreciate Lexus of Glendale because of Jesus. More

I bought my car at Lexus Glendale and always have it serviced there over the years. My motto is that if you’ve found a good doctor, no matter how far you have to drive, you should stay with the doctor w serviced there over the years. My motto is that if you’ve found a good doctor, no matter how far you have to drive, you should stay with the doctor who knows your medical history and is empathetic as well. Same thing should apply to the ‘doctor’ aka the mechanic for your vehicle. I especially appreciate Jorge Navarro, the service consultant who is always very helpful. In fact, the entire service department is top notch, from the lady who answered the call to the young man who checked out the loaner. More

The service representative was very responsive to a pressing battery problem today. The replacement battery was in stock and quickly installed while I waited. pressing battery problem today. The replacement battery was in stock and quickly installed while I waited. More

Thanks for the great service. I’m really happy for new tires as well thanks I’m really happy for new tires as well thanks More