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Lexus of Glendale - Service Center

Glendale, CA

4.9
312 Reviews
Call Service Center (855) 860-2277

312 Reviews of Lexus of Glendale - Service Center

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January 03, 2025

When traveling cross country through some weather conditions, I had intermittent warning lights which of course would go off when I was ready to bring the car in. Took it in to Lexus Glendale. Marco More

by sjraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Tony Chavez
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Jan 06, 2025 -

Lexus of Glendale responded

Thanks for the fantastic review, sjraf! We're thrilled to hear that Marco provided you with great service and helpful advice. It's always our goal to ensure a smooth experience, even through unexpected challenges. Safe travels, and we look forward to seeing you again! Regards, Robert Silva General Manager robert@lexusofglendale.com

December 27, 2024

Service manager Eddie Bakalian and rest of the staff were very professional and courteous , prompt. Although the department was very busy and overwhelmed More

by Frieda.jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lia Agababian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Badalian - service manager
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Dec 30, 2024 -

Lexus of Glendale responded

Thank you, Frieda, for your wonderful feedback! We're thrilled to hear that Eddie and the team provided you with professional and courteous service, even during busy times. We appreciate your understanding and support! Regards, Robert Silva General Manager robert@lexusofglendale.com

November 06, 2024

Lexus of Glendale is always clean and not a bother to visit. The writers are prompt with greeting you and explain whatever needs to be done. the managers are always pleasant and accommodating. I trust th More

by maralderkrikorian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry, R
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Nov 07, 2024 -

Lexus of Glendale responded

Thank you for your fantastic review! We're thrilled to hear you enjoy your visits and appreciate our team's service. Your trust means a lot to us, and we're committed to keeping your car in top shape. Looking forward to seeing you again soon! Regards, Robert Silva General Manager robert@lexusofglendale.com

October 17, 2024

It’s a real pleasure to have my car serviced there. The dealership is clean and very relaxing! The staff is friendly, knowledgeable and professional ! More

by Loralee Gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Argenia Escobar Hernandez
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Oct 18, 2024 -

Lexus of Glendale responded

Thanks, Loralee! We’re thrilled to hear you enjoyed your experience with us. Our team works hard to create a welcoming atmosphere, and it's wonderful to know you felt that. We look forward to seeing you again for your next service! Regards, Robert Silva General Manager robert@lexusofglendale.com

October 12, 2024

I was truly pleased with my excellent customer service from Glendale Lexus. Thank you all very,very much. More

by lorettamorganlove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela (Angie)
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Oct 14, 2024 -

Lexus of Glendale responded

Thanks, Loretta! We're thrilled to hear you had an excellent experience with our customer service team. Your satisfaction means the world to us, and we look forward to serving you again! Regards, Robert Silva General Manager robert@lexusofglendale.com

October 01, 2024

It was a recall for car software update, and I was given a ride back to home and to the dealer to pick my car up. More

by mnalb
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Argenis Escobar-Hernandez
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Oct 02, 2024 -

Lexus of Glendale responded

Thanks for sharing your experience! We’re thrilled to hear you had a smooth process during your software update. Providing convenient service is our priority, and it's great to know we delivered. Your feedback means a lot to us! Regards, Robert Silva General Manager robert@lexusofglendale.com

September 30, 2024

Professional, courteous and knowledgeable service for my Lexus 350L 30,000 mile maintenance service and ol change More

by dpryan808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Navarro
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Oct 01, 2024 -

Lexus of Glendale responded

We’re thrilled to hear you had a great experience with our team during your Lexus maintenance service. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again! Regards, Robert Silva General Manager robert@lexusofglendale.com

April 18, 2024

I was very pleased with the excellent service I received when I took my car in for maintenance. Jorge is amazing. More

by P_pank13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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April 15, 2024

Service was great! Not crowded, s as no ad always the representative was friendly, and helpful in discussing what optional services could be added at this service inte More

by sireneb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
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March 26, 2024

DANNY MATA has been my service representative since I came to this dealership. After the first visit with him, I knew he would take care of me. He’s professional, kind and incredible personable. I tr More

by gladysquintero80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Mata
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