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Lexus of Glendale - Service Center

Glendale, CA

4.9
321 Reviews

321 Reviews of Lexus of Glendale - Service Center

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March 26, 2025

I received excellent service from this dealer both before and after bringing my car in. The service advisor was knowledgeable and professional and I was provided with a Lyft ride both home and back to the d More

by SHUTCHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Seibert
Mar 28, 2025 -

Lexus of Glendale responded

We're thrilled to hear you had such a positive experience with our team. Providing excellent service is our priority, and we're glad you appreciated the support and the Lyft ride. We look forward to serving you again in the future! Regards, Robert Silva General Manager robert@lexusofglendale.com

March 06, 2025

I always go to Lexus Glendale to get my service done. Alexander was very pleasant and very helpful. He kept me updated. I have nothing to complain about. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Sapalicio
Mar 10, 2025 -

Lexus of Glendale responded

Beth, thank you for your fantastic feedback! We're thrilled to hear that Alexander provided you with excellent service and kept you updated. Your satisfaction is our priority, and we look forward to seeing you again at Lexus of Glendale! Regards, Robert Silva General Manager robert@lexusofglendale.com

February 23, 2025

The best dealership I have gone to after I have purchased 4 cars,so far! More

by Raseczap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 24, 2025 -

Lexus of Glendale responded

Thanks for the great feedback! We're thrilled to hear you’ve had a positive experience with us. Your loyalty means a lot, and we look forward to helping you with your future car purchases! Regards, Robert Silva General Manager robert@lexusofglendale.com

February 20, 2025

It's the service consultants who have brought me back to this dealership: Jerry Temores and Jorge Navarro (and Mark). They are the ones who make the difference. More

by velvetmossnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Navarro, Mark
Feb 21, 2025 -

Lexus of Glendale responded

Thanks for your kind words! We're thrilled to hear that Jerry, Jorge, and Mark made such a positive impact on your experience. Our team is dedicated to providing exceptional service, and your feedback means a lot to us. Looking forward to seeing you again soon! Regards, Robert Silva General Manager robert@lexusofglendale.com

February 11, 2025

The Service Team led by Tony Chavez and his loaner staff, Gracie, are very professional More

by ricefield2013
Recommend Dealer
Yes
Employees Worked With
Tony Chavez
Feb 13, 2025 -

Lexus of Glendale responded

We're thrilled to hear you had a great experience with Tony and Gracie. Our team takes pride in delivering professional service, and your feedback means a lot. We look forward to assisting you again! Regards, Robert Silva General Manager robert@lexusofglendale.com

February 08, 2025

Very prompt car drop off and service was completed before it was expected at the quoted amount. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Feb 10, 2025 -

Lexus of Glendale responded

Thanks for the fantastic feedback! We're thrilled to hear that you had a prompt car drop-off and that we exceeded your expectations. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Looking forward to serving you again! Regards, Robert Silva General Manager robert@lexusofglendale.com

February 03, 2025

Excellent and friendly service. Communication was clear and precise. Work was done promptly. Everyone was very helpful. More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Feb 05, 2025 -

Lexus of Glendale responded

Thanks, TS! We’re thrilled to hear you had such a positive experience. Our team strives for clear communication and prompt service, so it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again! Regards, Robert Silva General Manager robert@lexusofglendale.com

January 25, 2025

Lexus of Glendale has been my go-to dealership for 22 years. Their quality of service is unparalleled. Gerry Temores is an amazing Service Representative - highly qualified and always a great help. More

by bob.hastings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Temores
Jan 26, 2025 -

Lexus of Glendale responded

Thanks for the fantastic feedback, Bob! We’re thrilled to hear about your long-standing experience with us and appreciate your shoutout to Gerry. Our team is dedicated to providing top-notch service, and it's great to know we’ve met your expectations over the years! Regards, Robert Silva General Manager robert@lexusofglendale.com

January 22, 2025

Every employee was friendly helpful took pride in their work, eager to help and alsways had a smile More

by Marinasanusi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie bakalian
Jan 23, 2025 -

Lexus of Glendale responded

Marina, thank you for your fantastic review! We’re thrilled to hear that our team’s friendliness and dedication made your experience enjoyable. Your kind words motivate us to keep delivering great service. We look forward to welcoming you back soon! Regards, Robert Silva General Manager robert@lexusofglendale.com

January 03, 2025

When traveling cross country through some weather conditions, I had intermittent warning lights which of course would go off when I was ready to bring the car in. Took it in to Lexus Glendale. Marco More

by sjraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Tony Chavez
Jan 06, 2025 -

Lexus of Glendale responded

Thanks for the fantastic review, sjraf! We're thrilled to hear that Marco provided you with great service and helpful advice. It's always our goal to ensure a smooth experience, even through unexpected challenges. Safe travels, and we look forward to seeing you again! Regards, Robert Silva General Manager robert@lexusofglendale.com

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